Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Tuesday, July 18, 2023 @ 12:00am
Silverleaf Transit Center Temporary Closure

The Customer Service information booth and lobby of the Silverleaf Transit Center will be closed until further notice. Customers may still board/disembark buses at Silverleaf. Route and schedule information will be available at 757-222-6100 or online at gohrt.com.

Monday, February 26, 2024 @ 12:00am
Routes 415 and 430: Denbigh Park and Ride Temporary Relocation

Beginning on Monday, February 26, 2024, the Routes 415 and 430 will detour due to construction. Until further notice, passengers needing to board/alight at the Denbigh Park and Ride  must do so at the Commuter Parking sign, located at the entrance to the parking lot. Parking spaces may be limited.

Sunday, October 15, 2023 @ 12:00am
Downtown Portsmouth Lineup Relocation

Starting Sunday, October 15, 2023, the downtown Portsmouth lineup at County and Court will relocate to Crawford Street between Columbia Street and King Street (adjacent to the Portsmouth Civic Center) until further notice. This will affect the Routes 41, 43, 45, 47, 50, and 980.

Sunday, May 21, 2023 @ 12:00am
Customer Service Call Center Sunday Closures

Due to special circumstances, the Customer Service Call Center will be closed on Sundays, starting May 21, 2023, until further notice. Route information and schedules will still be able via the automated phone system as well as online at gohrt.com.

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