System Wide

    Thursday, April 1, 2021 @ 12:00am
    Norfolk Naval Shipyard Survey

    Hampton Roads Transit is exploring improved transit options for people commuting to the Norfolk Naval Shipyard, Portsmouth.

    Parking is restricted at the shipyard and many commuters are using local neighborhoods when shipyard lots are full, depriving residents of access to parking they normally rely upon.

    Among the options being considered is an express bus service, a point-to-point service with very limited stops, to the shipyard from park and ride facilities during normal working hours.

    This survey is intended to understand if commuters would be interested in this service. In addition, HRT hopes to learn where commuters begin their trips and what park and ride lots are near their homes. HRT wants to improve the quality of life in Portsmouth by reducing the dependency on personal vehicles during the regular work week.

    Take the Survey

    Wednesday, March 31, 2021 @ 12:00am
    Downtown Norfolk Transit Center: Information Booth Change of Hours

    Starting Wednesday, March 31, 2021, the hours of operation for the information booth at the Downtown Norfolk Transit Center will temporarily change to 7:00 AM – 3:00 PM, Monday – Friday, until further notice. Tickets can be purchased at Ticket Vending Machines and route information/schedules are still available via

    Monday, February 1, 2021 @ 12:00am
    CDC Order – Mask Requirement Tightened

    Effective February 1, 2021, in accordance with the Centers for Disease Control (CDC) order issued on January 29, 2021, mask-wearing is required on all modes of transit and in all transit centers. This is Federal law. Persons must wear properly fitted masks over their mouth and nose. Face shields and goggles may be worn to supplement a mask, but a mask is required. Scarves, ski mask, balaclavas, bandanas, shirt, or sweater collars pulled over the mouth, masks made of loosely woven fabric, masks containing slits, exhalation valves, or masks that do not fit properly are no longer permitted as substitutes. Passengers who do not comply with this order will be denied entry to HRT facilities and the use of HRT modes of transit.

    Effective February 1, 2021, all passengers claiming exemption from the mask requirement because of a qualifying medical condition are required to present, upon request, an HRT Medical Exemption Card.

    If you choose to apply for a medical exemption card, call ADA-Ride at 1-877-232-7433. You will need to have your licensed healthcare professional complete a form and submit it to ADA-Ride.

    You will be issued a confirmation number by ADA-Ride once the data required for your application has been entered. A temporary Medical Exemption Card with the confirmation number will be mailed to you. The temporary Medical Exemption Card will enable you to ride on HRT vehicles or enter HRT facilities for 20 days, or until you have been issued your official Medical Exemption Card…whichever occurs first.

    If approved, you will be contacted by HRT’s Customer Relations Division for an appointment to pick up your official Medical Exemption Card from one of the four transit centers within 10 business days (M-F).

    When boarding or upon request, you must show your Medical Exemption Card to the HRT representative along with a photo ID with the same name displayed on the card.

    If you have any questions, please call HRT Customer Service at 757-222-6100.

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