Newport News Transit Center Information Booth Early Closure
Due to special circumstances, the Newport News Transit Center Information Booth will close at 11:30 AM June 5-7 and Friday, June 9, 2023. Tickets may be purchased via the ticket vending machine in the lobby. Route information and schedules are always available online at gohrt.com or 757-222-6100.
Downtown Norfolk Transit Center Information Booth Temporary Closure
Due to special circumstances, the Customer Service Information Booth at the Downtown Norfolk Transit Center will be closed Monday, June 5, through Friday, June 9, 2023. Tickets may be purchased via the ticket vending machine in the lobby. Route information and schedules are always available online at gohrt.com or 757-222-6100.
Juneteenth Holiday
On the Juneteenth holiday, Monday, June 19, 2023, all Hampton Roads Transit fixed route services (bus, light rail, ferry) and paratransit will be free. Bus and light rail services will operate on their Saturday schedule. The ferry will operate on its regular weekday schedule. Transit center information booths and public access to all administrative facilities (ID badges, Lost & Found, etc.) will be closed. The Customer Service Call Center will be available from 9 AM – 4 PM.
Note: Customers are advised that work trips such as the Peninsula Commuter Service 400 series, 757 Express Routes 921, 964, 966, 967 and 972 do not operate on the Saturday schedule.
18th St. Administration Building Lobby Change of Hours
Starting Monday, May 22, 2023, the public lobby at 509 E. 18th Street, HRT’s south side administration building, will be closed on Fridays until further notice. Regular hours of operation will be Monday – Thursday, 8:00 AM – 5:00 PM. ID cards are also available for issue at the Downtown Norfolk Transit Center, 434 St. Paul’s Blvd., Norfolk, or the Hampton Transit Center, 2 W Pembroke Ave., Hampton. Southside Lost & Found pickup on Fridays from the 18th St. lobby will be by appointment only. Call 757 222-6100.
Customer Service Call Center Sunday Closures
Due to special circumstances, the Customer Service Call Center will be closed on Sundays, starting May 21, 2023, until further notice. Route information and schedules will still be able via the automated phone system as well as online at gohrt.com.
Downtown Norfolk Transit Center: Information Booth Change of Hours
Starting Monday, May 22, 2023, the hours of operation for the information booth at the Downtown Norfolk Transit Center will change to 7:00 AM – 2:30 PM, Monday – Friday, until further notice. Tickets may be purchased via the ticket vending machine in the lobby. Route information and schedules are always available online at gohrt.com or 757-222-6100.
May 2023 Service Adjustments
Southside
Route 15 Military Highway – Schedule adjustments.
Route 24 Kempsville Road – Schedule adjustments.
Route 27 Northampton Boulevard – Modify frequency to operate 60-minute service.
Route 33 General Booth Boulevard – Schedule adjustments.
Route 41 Cradock – The 5:56 a.m. trip will be eliminated. The 6:03 p.m. trip departing Victory Crossing traveling to downtown Portsmouth will be modified to depart Victory Crossing at 6:12 p.m.
Route 44 Midtown – Schedule adjustment to improve the connections at High Street and Florida Avenue.
VB Wave
Implement Seasonal Service – Seasonal service on the VB Wave Routes 30, 31, 34 and 35 will run from May 14 until October 1 (End of Neptune Festival).
Route 35 Bayfront – The frequency will be modified to operate every 60-minutes. Route 35 will not provide service to Parks Avenue/19th Street. Service will be streamlined along Pacific Avenue. Route 35 will service the Edgar Cayce A.R.E on 67th St.
Northside
Route 103 Shell Road – Restore 30-minute frequency, Monday through Saturday.
Route 104 Marshall Avenue – Restore 30-minute frequency, Monday through Saturday.
Route 108 Bland Boulevard – Schedule adjustments.
757 Express
Route 112 Jefferson Avenue – Schedule adjustments.
Route 114 Mercury Boulevard – Implement 15-minute service during peak periods Monday through Friday. Improve weekday span of service to 5:00 a.m. to 1:00 a.m. and weekend span to 6:00 a.m. to 12:00 a.m.
Route 960 Norfolk/Virginia Beach – An additional bus will be added to improve run time for the summer season.
Route 961 Norfolk/Hampton/Newport News – Restore 30-minute service Monday through Saturday.