New Year’s Holiday Service
On New Year’s Eve, Sunday, December 31, 2023, bus, light rail, Naval Station Norfolk Base Express, and paratransit will operate on a Sunday schedule. The ferry will operate until 2:00 AM. Administrative facilities, transit center information booths and the Customer Service Call Center will be CLOSED.
On New Year’s Day, Monday, January 1, 2024, bus, light rail, Naval Station Norfolk Base Express, and paratransit will operate on a Sunday schedule. The ferry will operate on a regular schedule. Administrative facilities, transit center information booths and the Customer Service Call Center will be CLOSED.
Due to the closure of the Huntington Ingalls Newport News Shipyard for the Christmas and New Year’s holidays, the Routes 403, 405, 415, 430, 966,
967, and 972 will not operate Thursday, December 21, 2023, through Monday, January 1, 2024. These affected routes will resume operation on Tuesday, January 2, 2024.
Christmas Holiday Service
On Friday, December 22, 2023, all services (bus, light rail, ferry, Naval Station Norfolk Base Express, and paratransit) will operate on a regular schedule, except for the Routes 403, 405, 415, 430, 966, 967, and 972, which will not operate. Also, the specialized trips (Routes 414, 921, 961, and 964) will operate, but they will not serve the Huntington Ingalls Newport News Shipyard. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.
On Saturday, December 23, 2023, all services (bus, light rail, ferry, Naval Station Norfolk Base Express, and paratransit) will operate on a regular schedule. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.
On Christmas Eve, Sunday, December 24, 2023, bus, light rail, Naval Station Norfolk Base Express, and paratransit will operate on a Sunday schedule. The ferry will operate on a regular schedule. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.
On Christmas Day, Monday, December 25, 2023, bus, light rail, Naval Station Norfolk Base Express, and paratransit will operate on a Sunday schedule, except for the 757 Express Route 960 and the ferry, which will not operate. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.
Due to the closure of the Huntington Ingalls Newport News Shipyard for the Christmas and New Year’s holidays, the Routes 403, 405, 415, 430, 966, 967, and 972 will not operate Thursday, December 21, 2023, through Monday, January 1, 2024. These affected routes will resume operation on Tuesday, January 2, 2024.
Transit Center Information Booth Temporary Closure
All transit center information booths will be closed on Thursday, December 7, 2023, 9:00 AM – 3:00 PM. Tickets may be purchased via the ticket vending machines. Route information and schedules are always available online at gohrt.com or 757-222-6100.
November 2023 Service Changes
Southside
Route 1 Granby Street – Schedule adjustments.
Route 3 Chesapeake Boulevard – The detour on Route 3 will become permanent (no service to the Navy Exchange Mall or Gate 4). To reach the Navy Exchange Mall passengers may transfer at Evelyn T. Butts to Route 21. Adjust the runtime and restore the time transfer connection at Evelyn Butts.
Route 4 Church Street – Schedule adjustments.
Route 5 Willoughby – Schedule adjustments.
Route 6 South Norfolk – The alignment on Route 6 will be revised to operate via Atlantic Avenue to Campostella Road to Military Highway to Robert Hall. The timepoint at Waterside Drive/Commercial Place will be eliminated and the new downtown timepoint will be MacArthur Station (City Hall Avenue & Bank Street). The first two morning trips departing DNTC Monday through Friday will not make the loop through downtown Norfolk.
Route 8 Tidewater Drive – Restore 30-minute frequency Monday through Saturday.
Route 9 Sewells Point Road – Schedule adjustments.
Route 11 Colonial Avenue – Schedule adjustments.
Route 13 Campostella Road – The alignment along Route 13 will be revised to operate via Campostella Road to Battlefield Boulevard to Robert Hall. A new bus stop for Route 13 outbound (traveling to Summit Pointe) will be added on Robert Hall Boulevard next to the old Kmart building(Amazon).
Route 14 Battlefield Boulevard – Schedule adjustments.
Route 15 Military Highway – Eliminate the timepoint at Janaf. Route 15 will continue to serve Janaf.
Route 20 Virginia Beach Boulevard – During Monday through Friday peak periods, the Route 20 will now have 15-minute service along the entire length of the route. Saturday and Sunday service will begin at 5:00 a.m. Route 20 will be extended along Virginia Beach Boulevard to Pacific Avenue to make a connection with Route 33 at Virginia Beach/Pacific then continue on to 22nd Street to Parks Avenue.
Route 21 Little Creek Road – Restore 30-minute frequency Monday through Saturday.
Route 23 Princess Anne Road – Schedule adjustments.
Route 24 Kempsville Road – Route 24 will no longer provide direct service to Greenbrier Mall. Service will be provided to the mall via Eden Way N. New bus stops will be added eastbound and westbound on Eden Way near the intersection of River Birch Run.
The route will no longer operate along Woodlake Drive. Coverage along Woodlake Drive will be provided by Route 14. Service along Crossways Boulevard and Kristina Way will be eliminated. Passengers along Crossways Boulevard and Kristina Way will be required to board/alight Route 24 along Eden Way between Stephanie Way and Kristina Way. New bus stops will be added along Eden Way.
Route 36 Holland Road – Schedule adjustments.
Route 43 Parkview – Schedule adjustments.
Route 45 Portsmouth Boulevard – Eliminate the timepoint at Waterside Drive/Commercial Place. The new downtown timepoint will be MacArthur Station (City Hall Avenue & Bank Street).
Route 57 Camelot – Adjust the runtime and restore the time transfer connection at Robert Hall.
960 Norfolk/Virginia Beach – Schedule adjustments. Eliminate the timepoint at Waterside Drive/Commercial Place. The new downtown timepoint will be MacArthur Station (City Hall Avenue & Bank Street).
Route 961 Norfolk/Hampton/Newport News – Eliminate the timepoint at Waterside Drive/Commercial Place. The new downtown timepoint will be Civic Plaza Station (Saint Paul’s Boulevard & Plume Street).
Northside
Route 109 Pembroke Avenue – Route 109 will no longer interline with Routes 117 and 120. Traveling outbound to Buckroe Avenue and Mallory Street, Route 109 will operate via Buckroe Avenue to 5th Street to Pembroke Avenue to Mallory Street.
Route 115 Foxhill Road – Route 115 will be realigned to be a combination of three routes: Route 115, Route 117, and Route 120. Service will begin at Hampton Transit Center and operate via the existing Route 115 alignment to Buckroe Beach.
After serving Buckroe Beach, Route 115 will operate on Mallory Street following the existing Route 120 alignment, then continue to the VA Medical Center and Hampton University via the existing Route 117 alignment and terminate at Hampton Transit Center.
This same pattern will operate in the opposite direction. Route 115 will no longer provide service along Pembroke Avenue between Old Buckroe Road and Mallory Street.
Route 117 Phoebus – Route 117 will be discontinued, and service to the VA Medical Center and Hampton University covered by realigned Route 115. Service along County Street will be eliminated.
Route 120 Mallory Street – Route 120 will be discontinued and service along Mallory Street covered by realigned Route 115. Service along Pembroke Ave will be covered by the Route 109. Service along County Street, Woodland Road, and Mercury Boulevard will be eliminated.
Route 961 Norfolk/Hampton/Newport News – The timepoint at Waterside Drive/Commercial Place will be eliminated and the new downtown timepoint will be at Civic Plaza (Saint Paul’s Boulevard & Plume Street).
Customer Service Call Center Sunday Closures
Due to special circumstances, the Customer Service Call Center will be closed on Sundays, starting May 21, 2023, until further notice. Route information and schedules will still be able via the automated phone system as well as online at gohrt.com.