Facilities

Customer Service & Ticket Sales

  • Effective Monday, August 3, the Customer Service information booth operating hours at the Hampton, Newport News and Downtown Norfolk Transit Centers will change temporarily for the month of August in accordance with the following schedule.
    Downtown Norfolk Mon-Fri 7:00 a.m. – 3:00 p.m.
    Hampton Mon-Fri 6:00 a.m. – 1:00 p.m.
    Newport News Mon-Fri 6:00 a.m. – 2:00 p.m.
  • Route/Schedule brochures are available at all Transit Centers.
  • Check HRT Alerts for facility availability and time changes.

  • Downtown Norfolk Transit Center (DNTC)
    434 St Pauls Boulevard, Norfolk, VA 23510
    INFO BOOTH / TICKET SALES

    Monday-Friday 7:00 a.m. – 5:00 p.m.
    Saturday & Sunday closed

    ID PROCESSING

    Monday-Friday 8:00 a.m. – 3:00 p.m.

  • Hampton Transit Center (HTC)
    2 West Pembroke Avenue, Hampton, VA 23669
    INFO BOOTH / TICKET SALES

    Monday-Friday 6:00 a.m. – 5:00 p.m.
    Saturday & Sunday closed

    ID PROCESSING

    Monday-Friday 8:00 a.m. – 4:30 p.m.

  • Newport News Transit Center (NNTC)
    150 35th Street, Newport News, VA 23607
    INFO BOOTH / TICKET SALES

    Monday-Friday 6:00 a.m. – 5:00 p.m.
    Saturday & Sunday closed

  • Silverleaf Transit Center
    4300 Commuter Drive, Virginia Beach, VA 23452
    INFO BOOTH / TICKET SALES

    Monday-Thursday 5:00 a.m. – 1:00 p.m.
    Friday 5:00 a.m. – 9:00 a.m. & 1:30 p.m. – 5:00 p.m.
    Saturday & Sunday closed

  • HRT Operations

  • HRT Northside Facility
    3400 Victoria Boulevard, Hampton, VA 23661
    Bus Operations, Maintenance, and Administration
  • HRT Southside Facility
    509 East 18th Street, Norfolk, VA 23504
    Bus Operations, Maintenance, and Administration
  • Norfolk Tide Facility (NTF)
    1850 East Brambleton Avenue, Norfolk, VA 23504
    Light Rail Maintenance and Operations
    Non-public – HRT staff only
  • Virginia Beach Trolley Facility
    1400 Parks Avenue, Virginia Beach, VA 23451
    Seasonal Trolley Base
    Non-public – HRT staff only
  • Warehouse Facility
    3404 Mangrove Avenue, Norfolk, VA 23502
    Light Rail Operations
    Non-public – HRT staff only