Customer Service Alerts

Tuesday, September 3, 2019 @ 12:00am
End of Summer Season Service

The upcoming Labor Day holiday on Monday, September 2 marks the final day for the summer season.  After Labor Day, VB Wave Route 303135 will switch to a reduced post-season service until the end of September and the Elizabeth River Ferry will switch to its Winter Schedule.

Monday, September 2, 2019 @ 5:00am
Labor Day

On Labor Day, Hampton Roads Transit Bus and Light Rail services will operate on a Saturday schedule. The Ferry will operate on its Summer Weekday Schedule.

Transit Center Information Booths and administrative facilities will be closed.  The Customer Service Call Center will be available from 9:00 AM to 4:00 PM

Tuesday, August 20, 2019 @ 12:00am
The following departures/trips will be delayed, Tuesday, August 20, 2019:

Delayed Trips

Route: 1

Outbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 633a
See Route 1

Route: 2

Outbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 713a
DOWNTOWN NORFOLK TRANSIT CENTER 743a
DOWNTOWN NORFOLK TRANSIT CENTER 813a
DOWNTOWN NORFOLK TRANSIT CENTER 843a
DOWNTOWN NORFOLK TRANSIT CENTER 913a
DOWNTOWN NORFOLK TRANSIT CENTER 1013a
DOWNTOWN NORFOLK TRANSIT CENTER 1043a
DOWNTOWN NORFOLK TRANSIT CENTER 1113a
DOWNTOWN NORFOLK TRANSIT CENTER 1143a
Inbound Departure Time
HAMMOND & ADMIRAL TAUSSIG 817a
HAMMOND & ADMIRAL TAUSSIG 847a
HAMMOND & ADMIRAL TAUSSIG 917a
HAMMOND & ADMIRAL TAUSSIG 1017a
HAMMOND & ADMIRAL TAUSSIG 1047a
HAMMOND & ADMIRAL TAUSSIG 1117a
HAMMOND & ADMIRAL TAUSSIG 1147a
See Route 2

Route: 3

Outbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 548a
DOWNTOWN NORFOLK TRANSIT CENTER 617a
DOWNTOWN NORFOLK TRANSIT CENTER 717a
DOWNTOWN NORFOLK TRANSIT CENTER 732a
DOWNTOWN NORFOLK TRANSIT CENTER 747a
DOWNTOWN NORFOLK TRANSIT CENTER 848a
Inbound Departure Time
HAMMOND & ADMIRAL TAUSSIG 551a
HAMMOND & ADMIRAL TAUSSIG 650a
HAMMOND & ADMIRAL TAUSSIG 720a
EVELYN BUTTS & AVENUE J 732a
EVELYN BUTTS & AVENUE J 802a
See Route 3

Route: 6

Inbound Departure Time
LIBERTY & SEABOARD 550a
See Route 6

Route: 9

Outbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 657a
DOWNTOWN NORFOLK TRANSIT CENTER 857a
DOWNTOWN NORFOLK TRANSIT CENTER 1128a
Inbound Departure Time
EVELYN BUTTS & AVENUE J 548a
EVELYN BUTTS & AVENUE J 1218p
See Route 9

Route: 13

Inbound Departure Time
ROBERT HALL & MILITARY 721a
See Route 13

Route: 20

Outbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 522a
DOWNTOWN NORFOLK TRANSIT CENTER 806a
See Route 20

Route: 23

Outbound Departure Time
FORT NORFOLK STATION 825a
FORT NORFOLK STATION 956a
FORT NORFOLK STATION 1056a
Inbound Departure Time
MILITARY HWY STATION 937a
MILITARY HWY STATION 1207p
See Route 23

Route: 44

Outbound Departure Time
NORFOLK GENERAL 1000a
Inbound Departure Time
JOLLIFF & PORTSMOUTH (NP) 1101a
See Route 44

Route: 45

Outbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 824a
DOWNTOWN NORFOLK TRANSIT CENTER 839a
DOWNTOWN NORFOLK TRANSIT CENTER 854a
Inbound Departure Time
VICTORY CROSSING 707a
VICTORY CROSSING 822a
VICTORY CROSSING 837a
VICTORY CROSSING 852a
See Route 45

Route: 50

Outbound Departure Time
COUNTY & COURT 933a
COUNTY & COURT 1033a
Inbound Departure Time
VICTORY CROSSING 903a
VICTORY CROSSING 1003a
See Route 50

Route: 64

Outbound Departure Time
NEWPORT NEWS TRANSFER CENTER 525a
See Route 64

Route: 101

Outbound Departure Time
HAMPTON TRANSFER CENTER 1030a
See Route 101

Route: 114

Outbound Departure Time
HAMPTON TRANSFER CENTER 650a
See Route 114

Route: 961

Outbound Departure Time
NEWPORT NEWS TRANSFER CENTER 700a
NEWPORT NEWS TRANSFER CENTER 730a
NEWPORT NEWS TRANSFER CENTER 800a
NEWPORT NEWS TRANSFER CENTER 835a
Inbound Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 700a
DOWNTOWN NORFOLK TRANSIT CENTER 730a
DOWNTOWN NORFOLK TRANSIT CENTER 830a
DOWNTOWN NORFOLK TRANSIT CENTER 930a
See Route 961

Route: 967

Inbound Departure Time
MILITARY HWY STATION 500a
See Route 967

Route: 973

Outbound Departure Time
MCLEAN & GREENWOOD 600a
See Route 973
Tuesday, August 20, 2019 @ 12:00am
The following departures/trips will not run today, Tuesday, August 20, 2019:

Cancelled Trips

Route: 1

Outbound – Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 1028a
DOWNTOWN NORFOLK TRANSIT CENTER 618a
Inbound – Departure Time
JOINT EXP BASE LITTLE CREEK 531a
See Route 1

Route: 3

Outbound – Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 518a
DOWNTOWN NORFOLK TRANSIT CENTER 647a
Inbound – Departure Time
HAMMOND & ADMIRAL TAUSSIG 620a
HAMMOND & ADMIRAL TAUSSIG 950a
HAMMOND & ADMIRAL TAUSSIG 750a
See Route 3

Route: 9

Inbound – Departure Time
EVELYN BUTTS & AVENUE J 948a
See Route 9

Route: 15

Outbound – Departure Time
MILITARY CIRCLE MALL 548a
Inbound – Departure Time
EVELYN BUTTS & AVENUE J 633a
EVELYN BUTTS & AVENUE J 618a
See Route 15

Route: 20

Outbound – Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 607a
DOWNTOWN NORFOLK TRANSIT CENTER 851a
Inbound – Departure Time
ARCTIC & 19TH 1049a
See Route 20

Route: 45

Outbound – Departure Time
DOWNTOWN NORFOLK TRANSIT CENTER 609a
DOWNTOWN NORFOLK TRANSIT CENTER 1042a
See Route 45

Route: 47

Outbound – Departure Time
COUNTY & COURT 1133a
Inbound – Departure Time
COLLEGE & LAKE VIEW 1048a
See Route 47

Route: 57

Outbound – Departure Time
ROBERT HALL & MILITARY 824a
Inbound – Departure Time
AIRLINE & QUAILSHIRE 919a
See Route 57

Route: 103

Outbound – Departure Time
HAMPTON TRANSFER CENTER 545a
Inbound – Departure Time
NEWPORT NEWS TRANSFER CENTER 633a
See Route 103

Route: 104

Outbound – Departure Time
NEWPORT NEWS TRANSFER CENTER 645a
NEWPORT NEWS TRANSFER CENTER 815a
NEWPORT NEWS TRANSFER CENTER 945a
NEWPORT NEWS TRANSFER CENTER 1115a
Inbound – Departure Time
NET CENTER 600a
NET CENTER 730a
NET CENTER 900a
NET CENTER 1030a
NET CENTER 1200p
See Route 104

Route: 105

Outbound – Departure Time
MAPLE & 27TH 615a
MAPLE & 27TH 815a
Inbound – Departure Time
COLISEUM & VON SCHILLING 715a
See Route 105

Route: 106

Outbound – Departure Time
IVY & 6TH 729a
Inbound – Departure Time
FORT EUSTIS 602a
See Route 106

Route: 108

Outbound – Departure Time
PATRICK HENRY MALL 700a
See Route 108

Route: 114

Outbound – Departure Time
HAMPTON TRANSFER CENTER 620a
HAMPTON TRANSFER CENTER 820a
HAMPTON TRANSFER CENTER 1020a
HAMPTON TRANSFER CENTER 750a
HAMPTON TRANSFER CENTER 1220p
HAMPTON TRANSFER CENTER 220p
Inbound – Departure Time
73RD & WARWICK 715a
73RD & WARWICK 915a
73RD & WARWICK 645a
73RD & WARWICK 1115a
73RD & WARWICK 115p
See Route 114

Route: 116

Outbound – Departure Time
BOULEVARD PARK TRANSFER AREA 945a
Inbound – Departure Time
ELMHURST & WARWICK 803a
ELMHURST & WARWICK 1103a
See Route 116

Route: 961

Outbound – Departure Time
NEWPORT NEWS TRANSFER CENTER 630a
See Route 961
Sunday, October 20, 2019 @ 12:00am
October 2019 Service Changes

Southside

Route 2 
On Sunday, no service will be provided to Fort Norfolk/EVMS Light Rail Station before 10:00 am

Route 3 
Schedule changes to improve adherence. Service to the Navy Exchange Mall (NEX) will be provided hourly Monday – Saturday.

Route 15
Run time adjustments made to improve late night connections at Military Circle.

Route 23
Added one morning outbound and inbound trip to service IKEA before 7:30 am daily. Adjusted trips to improve transfer connections at Military Circle Mall.  On Sunday, no service will be provided to Fort Norfolk/EVMS Light Rail Station before 11:00 am.

Route 24  !NEW!
Daily service will be provided between Pembroke East and Robert Hall with a stop at Greenbrier Mall.  This route will provide service along the Witchduck and Kempsville Road corridors. Service will operate hourly Monday through Saturday, 7:00 am to 10:00 pm.  Peak period service will be provided Monday through Friday every 30-minutes, 7:00 am to 9:00 am and 4:00 pm to 6:00 pm. On Sunday, service will run hourly from 8:00 am to 7:00 pm.

Route 25
The timepoint at Sentara Leigh Memorial Hospital will be eliminated. This is a timekeeping adjustment only, the stop(s) at Sentara Leigh will still be serviced.

Route 44
Hourly service on Sunday will be added from 7:00 am – 7:00 pm.

Route 55
Run time adjusted from Greenbrier Mall to Christina Way to improve transfer connections at Robert Hall.

Ferry (Route 90)
Schedule changes.

Northside

Route 64
The 5:15 am trip that currently departs from NNTC destined for Smithfield Packing will now depart 6th Street and Ivy Avenue at 5:00 am and NNTC at 5:12 am, arriving at Smithfield Packing at approximately 5:50 am. A new trip will depart Smithfield Packing at 5:50 am and arrive at NNTC at 6:32 am.

Route 116
The 5:45 am trip leaving Riverside Medical Center will be rerouted to serve Canon.

Route 414
The 4:51 pm trip departing Oakland Industrial Park will be adjusted and a new trip will be created from Newport News Shipyard (North Gate) to NNTC to Patrick Henry Mall via Jefferson Avenue.

MAX

Route 967
A new express trip will operate (3:40 pm) from Newport News Shipyard (North Gate) to Chesapeake Center. Stops along Washington Avenue will be serviced. This trip will not provide service to NNTC or Washington Avenue/34th Street.
Route 973
The route will be eliminated due to low ridership.
Route 974 
The route will be eliminated due to low ridership.
Sunday, August 25, 2019 @ 12:00am
Routes 2 and 21: Hampton and Helmick New Stop

Sunday, August 25, 2019, the Routes 2 and 21 will begin servicing a new stop at  Hampton Blvd. & Helmick (5449) Street, for buses going towards Naval Station Norfolk.

Saturday, August 24, 2019 @ 10:00am
Portsmouth Seawall ArtShow

On Saturday, August 24th, through Sunday August 25th, the City of Portsmouth will host the 2019 Seawall Art Show. As part of the festivities, the Elizabeth River Ferry will run 15 minute service starting at 10:00 am on Saturday and at noon on Sunday!

Friday, July 19, 2019 @ 12:00am
Route 18: Revised Kimball Terrace Detour

Due to construction on Kimball Terrace and Majestic Avenue, the Route 18 will not serve any part of Kimball Terrace or Grandy Village. Customers will need to go the Ballentine Light Rail Station to board/disembark.  The route will be on detour until further notice:

Outbound: 
Via Brambleton Ave
R – I-264 East Exit at Ballentine Blvd
L – Ballentine 
Regular Route

Inbound:
Via Ballentine to DNTC
Keep straight to Ballentine Blvd
R – I-264 West
R – Exit at Brambleton Ave
Regular route

Stops Missed:
0627 KIMBALL & FORBES

0628 KIMBALL & MAJESTIC

3026 KIMBALL & COURT

3027 KIMBALL & KIMBALL

3025 KIMBALL & WILEY

5971 WESTMINSTER & CHICK

3882 WESTMINSTER & BALLENTINE

3884 WESTMINSTER & CHICK

3030 KIMBALL & WILEY

3885 KIMBALL & KIMBALL

3847 KIMBALL & COURT

0630 KIMBALL & BALLENTINE

0699 KIMBALL & MAJESTIC

0700 KIMBALL & FORBES

Monday, June 24, 2019 @ 12:00am
Orcutt Avenue Construction Detour

Effective: Monday, June 24, 2019

Due to construction on Orcutt Ave. between 82nd Street and Threechopt Road. The routes 104, 110, 112, 114  and 405 PM will detour as follows in entering and exiting the Net Center until further notice.

ROUTE 104 

OUTBOUND: To NETCENTER
Via 79th St

R-Roanoke
L-Mercury
R-Mall Service Rd

Stops Missed:
2082 79th & Roanoke
2083 79th & Orcutt
3041 Orcutt & 81st

INBOUND: To NNTC

R-Net Center Way
R-Whealton Rd
R-Mercury onto regular route

OUTBOUND: To NETCENTER after 7:00 PM Monday-Saturday, and all day Sunday
Via 79th St

L-Roanoke
L-Mercury
R-Mall Service Rd

Stops Missed:
3041 Orcutt & 81st

INBOUND: To NNTC after 7:00 PM Monday-Saturday, and all day Sunday

R-Net Center Way
R-Whealton Rd
L-79th onto regular route

Stops Missed:
2108 79th & Roanoke

Route 110

OUTBOUND: To TNCC
via 79th St

R-Roanoke Ave.
L-Mercury Blvd onto regular route

Stops Missed:
2082 79th & Roanoke
2083 79th & Orcutt
3041 Orcutt & 81st

Route 112

OUTBOUND: to Patrick Henry Mall
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
R-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

INBOUND: to NNTC
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
R-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

Route 114

OUTBOUND: to 73rd & Warwick
via Net Center Way

R-Whealton Rd
R-Mercury onto regular route

INBOUND: to HTC
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
L-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

Route 405 PM
To Buckroe Shopping Center via North Yard/NET Center/Willow Oaks
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
L-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

For more information, please visit gohrt.com or call 757-222-6100.     

Para más información en español, por favor llame 757-222-6100.
Dial 711 for TTY service provided by Virginia Relay.

Thank you for riding with Hampton Roads Transit!

Removal Date:

Tuesday, May 28, 2019 @ 12:00am
Route 35: Fort Story Service Discontinuation

Effective immediately, the City of Virginia Beach has decided to discontinue service to Fort Story due to traffic safety concerns until further notice. The Route 35 will utilize Shore Drive. Passengers will need to go to stops (6097 ATLANTIC & 81st , 1264 ATLANTIC & 82ND, or 6095 FIRST LANDING ) in order to access the Route 35

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