Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Tuesday, December 31, 2019 @ 5:00am
New Years Holiday

On New Year’s Eve, Tuesday, December 31, 2019, bus and light rail service will operate on regular schedule. Ferry service will operate until 2 AM.  The Customer Service Call Center and transit center info booths will operate on regular schedule.

On New Year’s Day, Wednesday, January 1, 2020, buses and light rail will operate on a Sunday schedule. The ferry will operate on regular schedule.  The Customer Service Call Center, transit center info booths and administrative facilities will be CLOSED.

Tuesday, December 24, 2019 @ 5:00pm
Christmas Holiday Service

On Christmas Eve, Tuesday, December 24, 2019, bus, light rail, ferry and paratransit will operate on regular schedule. Administrative facilities will be closed. The Customer Service Call Center and all transit center info booths except Silverleaf will close at 5:00 PM. Silverleaf will operate on regular hours.

On Christmas, Wednesday, December 25, 2019, all services (bus, light rail, ferry and paratransit) will operate on a Sunday schedule, except for the MAX Route 960 and the ferry which will not operate. Administrative facilities, transit center info booths and the Customer Service Call Center will be CLOSED.

Sunday, December 8, 2019 @ 12:00am
Portsmouth Santa Shuffle 5K

Portsmouth’s 2019 Santa Claus Shuffle 5K Race will have Crawford Circle closed from 6:00 AM until 10:30 AM on Sunday, December 8, 2019. The Routes 45 & 50 will be detoured as follows:

Route 45

OUTBOUND:
via: Downtown Tunnel/Bart St.
L – Court St.
R – High St.
R – Crawford St.
R – County St. to lineup

INBOUND:
via: Effingham St.
R – High St.
R – Crawford St.
R – County St. to lineup

Stops Missed
5537 BART & COURT
5553 COUNTY & WASHINGTON
5549 COUNTY & DINWIDDIE
5537 BART & COURT

Route 50

OUTBOUND:
Regular Route

INBOUND:
via County St.:
L – Court St.
R – High St.
R – Crawford St.
R – County St. to lineup

No Stops Missed

Sunday, December 1, 2019 @ 12:00am
Route 6 Service Change

Effective December 1, 2019, Route 6 will operate along Atlantic Avenue and discontinue service along Broad Street and Campostella Road between Broad Street and Atlantic Avenue/Battlefield Boulevard.  Passengers along Broad Street will be required to board/disembark Route 6 at Atlantic Avenue and Broad Street or board/disembark Route 13 at Campostella Road and Broad Street.

Monday, June 24, 2019 @ 12:00am
Orcutt Avenue Construction Detour

Effective: Monday, June 24, 2019

Due to construction on Orcutt Ave. between 82nd Street and Threechopt Road. The routes 104, 110, 112, 114  and 405 PM will detour as follows in entering and exiting the Net Center until further notice.

ROUTE 104 

OUTBOUND: To NETCENTER
Via 79th St

R-Roanoke
L-Mercury
R-Mall Service Rd

Stops Missed:
2082 79th & Roanoke
2083 79th & Orcutt
3041 Orcutt & 81st

INBOUND: To NNTC

R-Net Center Way
R-Whealton Rd
R-Mercury onto regular route

OUTBOUND: To NETCENTER after 7:00 PM Monday-Saturday, and all day Sunday
Via 79th St

L-Roanoke
L-Mercury
R-Mall Service Rd

Stops Missed:
3041 Orcutt & 81st

INBOUND: To NNTC after 7:00 PM Monday-Saturday, and all day Sunday

R-Net Center Way
R-Whealton Rd
L-79th onto regular route

Stops Missed:
2108 79th & Roanoke

Route 110

OUTBOUND: To TNCC
via 79th St

R-Roanoke Ave.
L-Mercury Blvd onto regular route

Stops Missed:
2082 79th & Roanoke
2083 79th & Orcutt
3041 Orcutt & 81st

Route 112

OUTBOUND: to Patrick Henry Mall
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
R-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

INBOUND: to NNTC
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
R-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

Route 114

OUTBOUND: to 73rd & Warwick
via Net Center Way

R-Whealton Rd
R-Mercury onto regular route

INBOUND: to HTC
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
L-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

Route 405 PM
To Buckroe Shopping Center via North Yard/NET Center/Willow Oaks
via 79th St

L- Roanoke Ave
L-Mercury
R-Mall Service Rd.
R-Net Center Way
R-Whealton Rd
L-Mercury onto regular route

Stops Missed:
3041 Orcutt & 81st

For more information, please visit gohrt.com or call 757-222-6100.     

Para más información en español, por favor llame 757-222-6100.
Dial 711 for TTY service provided by Virginia Relay.

Thank you for riding with Hampton Roads Transit!

Removal Date:

Monday, April 22, 2019 @ 12:00am
Route 107: Denbigh Boulevard Bridge Replacement

Due to the Denbigh Boulevard Bridge Replacement between Warwick Boulevard and Jefferson Avenue in Newport News, effective April 22, 2019 the Route 107 bus stops at Denbigh & Pocahontas will not be serviced. Until further notice passengers will need to board/alight at stops 2684 and 2700 Denbigh and Deloice.

Wednesday, March 20, 2019 @ 12:00am
Route 58: Libertyville and Bainbridge Closure

Due to major construction at the I-64 overpass at Libertyville Rd. and Bainbridge Blvd., the Route 58 will detour for approximately one year. Temporary stops will be added at Libertyville & Mullen and Great Bridge & Mains Creek. The Route 58 will be detoured as follows:

Outbound

to Robert Hall Blvd via Bainbridge Blvd:
L – Booker St.
R – Great Bridge Blvd.
R – Mains Creek Rd.
R – Mullen Rd.
R – Libertyville Rd.
L – Great Bridge Blvd.
R – Campostella Rd.
Regular Route

Stops Missed
1848 LIBERTYVILLE & WINDWARD
1849 LIBERTYVILLE & CHANNEL

Inbound

to Liberty & Seaboard via Campostella Rd.:
L – Great Bridge Blvd.
R – Mains Creek Rd.
R – Mullen Rd.
R – Libertyville Rd.
L – Great Bridge Blvd.
L – Booker St.
R – Bainbridge Blvd.
Regular Route

Stops Missed
1860 LIBERTYVILLE & CHANNEL

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