Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Wednesday, November 30, 2022 @ 12:00am
Hampton Transit Center Early Closure

Due to special circumstances, the Hampton Transit Center will be closed for the remainder of the day. Route information and schedules are available via gohrt.com.

Saturday, December 3, 2022 @ 12:00am
Chesapeake Rotary Christmas Parade

The City of Chesapeake will host their annual Rotary Club Christmas Parade Saturday, December 3, 2022, in the Cedar Road/Battlefield Boulevard/Great Bridge area of the city.  The Routes 14 and 58 will not be able to service Cedar Road from Battlefield Boulevard to Albemarle Drive, the Great Bridge Shopping Center, or City Hall between 4:00 PM and 9:00 PM. Customers needing to transfer between these routes should do so at stop 5736 Cedar & Albermarle. Customers should also expect delays due to increased traffic.

Route 14
Outbound:
Via: Battlefield Boulevard to Chesapeake Civic Center
R – Albemarle Dr
R – Cedar Rd
Service Stop 5736 Cedar & Albermarle
R – Mill Landing Rd
L – Cedar Rd
(Begin Inbound Trip)

Inbound:
Via: Cedar Road to Robert Hall
L – Albemarle Dr.
L – Battlefield Blvd
Regular route

Stops Missed
0842 BATTLEFIELD & CEDAR
0843 SHEA & CONQUEST
0846 BATTLEFIELD & CEDAR

Route 58

Outbound:
Via: Battlefield Boulevard to TCC
R – Albemarle Dr.
R – Cedar Rd
Regular route

Inbound:
Via: Cedar Road to Seaboard & Liberty
L – Albemarle Dr.
L – Battlefield Blvd
Regular route

Stops Missed
0842 BATTLEFIELD & CEDAR
0843 SHEA & CONQUEST
5903 CEDAR & HOLT
0846 BATTLEFIELD & CEDAR

Thursday, December 1, 2022 @ 12:00am
Hampton Transit Center Information Booth Closure

Due to special circumstances, the Hampton Transit Center Information Booth will be closed December 1-2, 2022. Tickets may be purchased at the ticket vending machines, and route information is available online at gohrt.com.

Wednesday, November 23, 2022 @ 12:00am
Norfolk State Light Rail Station Eastbound Elevator Out of Service

At the Norfolk State Light Rail Platform, the Eastbound elevator (side closest to Wilson Hall Building) is out of service until further notice. Please use the Westbound elevator on the opposite side of Brambleton Avenue (side with bus shelters) to access the Light Rail.

Monday, November 28, 2022 @ 12:00am
Routes 33 & 960: Pacific & Virginia Beach Stop Service Adjustments

Due to the relocation of the Oceanfront transfer station, an additional stop for the Route 33 and 960 will be added at Pacific Avenue and Virginia Beach Boulevard (adjacent to the Potter’s House). Also, the temporary bus stop located on Pacific Avenue (between 18th and 19th Streets, behind the Virginia Beach United Methodist Church) will be relocated to 19th and Pacific Avenue (adjacent to the 19th Street parking lot). These stops will be serviced by the outbound Route 33 and inbound  Route 960  after departing 19th and Parks.

Monday, November 28, 2022 @ 12:00am
Route 20: Pacific & Virginia Beach Stop Service Adjustment

Due to the relocation of the Oceanfront transfer station, an additional stop for the Route 20 will be added at Pacific Avenue and Virginia Beach Boulevard (just before the 7-Eleven). This stop will be serviced by the inbound Route 20 after departing 19th and Parks.

Wednesday, November 23, 2022 @ 3:15pm
Route 101 Weekday Morning Departure Issue

Due to a scheduling error, the Route 101 trip scheduled to depart the Hampton Transit Center at 7:45 AM, Monday – Friday, cannot depart as scheduled.  A revision will be made to correct the error, but until further notice the 7:45 AM departure will be 15-20 minutes late.

Monday, November 28, 2022 @ 12:00am
Routes 2 and 23: Fort Norfolk Construction Detour

Starting Monday, November 28, through Friday, December 2, 2022, the Routes 2 and 23 will not be able to access the bus shelters at the Fort Norfolk Light Rail Station due to construction on the Brambleton Avenue pedestrian bridge. Customers will need to go to the temporary stop at Colley Avenue & Southampton Avenue in order to board/alight these routes. Access to the light rail platform will not be affected.

Tuesday, November 22, 2022 @ 12:00am
Downtown Norfolk Transit Center: Information Booth Change of Hours

Starting Tuesday, November 22, 2022, the hours of operation for the information booth at the Downtown Norfolk Transit Center will temporarily change to 7:00 AM – 7:00 PM, Monday, Tuesday, and Friday, and 7:00 AM – 3:00 PM, Wednesday and Thursday, until further notice. Tickets can be purchased at Ticket Vending Machines and route information/schedules are still available via gohrt.com.

Monday, November 28, 2022 @ 12:00am
Virginia Beach Oceanfront Transfer Center Relocation

Starting Monday, November 28, the transfer center at 19th and Arctic used by the Routes 2033 and 960 will be permanently relocated to 19th and Parks Ave, beside the Virginia Beach Convention Center.

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