Alerts – Hampton Roads Transit

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Monday, June 22, 2026 @ 12:00am
Scheduled Tide Light Rail Service Interruption

From Monday, June 22, 2026 to Friday, June 26, 2026, The Tide light rail will be unable to provide service between the Newtown and Norfolk State stations between the hours of 5:00 AM to 8:00 AM. A bus shuttle will provide service between the impacted stations, except at Ingleside station. Service to Ingleside will be provided by smaller passenger vans.

Eastbound Shuttle (NSU to Newtown)

Westbound Shuttle (Newtown to NSU)

Thursday, June 11, 2026 @ 12:00am
Tide Light Rail Service Interruption

On June 11 and 14-17, starting at approximately 9:00 PM, The Tide light rail will be unable to provide service between the Newtown and Norfolk State stations due to maintenance. A bus shuttle will provide service between the impacted stations, except at Ingleside station. Service to Ingleside will be provided by smaller passenger vans.

Eastbound Shuttle (NSU to Newtown)

Westbound Shuttle (Newtown to NSU)

Friday, June 19, 2026 @ 12:00am
Point Break Music Festival

The City of Virginia Beach will host the Point Break Music Festival June 20-21, 2026, at the oceanfront. Due to road closures, the VB Wave routes 30 and 31 will detour June 19 – June 22, using 3rd Street after the lineup at the Rudee Loop. Customers should also expect delays with all routes servicing the oceanfront due to heavy traffic.

Stop Missed
9339 ATLANTIC & 2ND

Saturday, June 6, 2026 @ 12:00am
Customer Service Call Center Saturday Change of Hours

Starting Saturday, June 6, the Saturday hours of availability for the Customer Service Call Center will change. The new hours for Saturday will be 8:00 AM – 5:00 PM until further notice.

Thursday, June 18, 2026 @ 12:00am
Norfolk Harborfest

In support of the festivities for the Norfolk Harborfest, Hampton Roads Transit will provide enhanced service for the Elizabeth River Ferry and The Tide light rail.

The Tide will be running more frequent service on Friday evening, June 19, and Saturday evening, June 20.

The Elizabeth River Ferry will be running more frequent service on Friday evening, June 19, Saturday, June 20, and Sunday, June 21.

On Friday, June 19, Hampton Roads Transit will commemorate the federal holiday, Juneteenth, by offering free fares on all modes of transit  Additionally, on Saturday, June 20 and Sunday, June 21, in partnership with the City of Norfolk, free travel will be available on The Tide light rail and the Elizabeth River Ferry for Sail250 Virginia

Starting at 10:00 AM, Thursday, June 18, and ending around 11:00 PM on Sunday, June 21, 2026, the Routes 6, 8, 45, and 961 will be unable to service the Waterside Loop (WatersideCivic Plaza StationMacArthur StationBank & Plume) during this event. Customers will have to board and disembark at the Downtown Norfolk Transit Center located at 434 Saint Pauls Blvd.

Friday, June 19, 2026 @ 12:00am
Juneteenth Holiday and Sail 250

On Friday, June 19, 2026, Hampton Roads Transit will commemorate the federal holiday, Juneteenth, by offering free fares on all modes of transit (buses, light rail, ferry, paratransit and OnDemand ridesharing).

Hampton Roads Transit bus, light rail, Naval Station Norfolk Base Express, ridesharing services, and paratransit will operate on their Saturday schedules. The Elizabeth River Ferry will continue operating on its regular weekday schedule. Transit center information booths and public access to all administrative facilities (ID badge, Lost & Found, etc.) will be closed. HRT’s Customer Service Call Center will be available from 9:00 AM – 4:00 PM.

Additionally, on Saturday, June 20 and Sunday, June 21, in partnership with the City of Norfolk, free travel will be available on The Tide light rail and the Elizabeth River Ferry for Sail250 Virginia, the 50th anniversary of Harborfest, and the High Street Festival in Portsmouth.

On Monday, June 22, in partnership with the City of Norfolk, free travel will be available on the Elizabeth River Ferry only.

Thursday, June 18, 2026 @ 12:00am
Sail 250 Virginia Portsmouth

The City of Portsmouth will host Sail 250 Virginia in the downtown area June 19-22, and 47th Annual Seawall Festival in Portsmouth June 20-21. Due to scheduled events, High Street will be blocked from Effingham Street to the waterfront. The Routes 47 and 50 will detour June 18-23. Customers should also expect delays with all other Portsmouth routes in the downtown area due to heavy traffic. Norfolk will also be hosting 50th anniversary of Harborfest and Sail 250 Virginia Events during this time. Customers needing to board the ferry should utilize other parking locations than the Water Street garage next to the High Street ferry dock as this garage may be inaccessible.

Route 47

Outbound 
Via County & Court Lineup
Straight County St
R- Effingham St
L- High St
Regular Route

Stops Missed 
1715 HIGH & COURT
1716 HIGH & WASHINGTON

Inbound 
Via High Street to Downtown
R- Effingham
L- County St
R- Court St
L- Columbia St
L- Crawford St
L- County St to lineup

Stops Missed
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD

Route 50

Outbound
Via County & Court Lineup
Straight County St
R- Effingham St
Regular Route

Stops Missed 
1715 HIGH & COURT
1716 HIGH & WASHINGTON

Inbound 
Via Effingham Street to Downtown
L- County St
R- Court St
L- Columbia St
L- Crawford St
L- County St to lineup

Stops Missed 
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD

Monday, June 1, 2026 @ 12:00am
Route 961: Granby St Construction Detour

From Monday, June 1, 2026, until further notice, the Route 961 from Norfolk to Hampton will detour due to construction. Instead of accessing I-64W via the Granby St. on-ramp, buses will use the 4th View St. on-ramp. No stops will be missed; however, customers should expect delays.

Wednesday, May 20, 2026 @ 12:00am
Route 58: Babinbridge Construction Detour

Due to construction along Bainbridge at Freeman, route 58 will be on detour until further notice.

 Inbound only via Bainbridge

 R-Freeman Ave. (Hardee’s)

L-Franklin St. (stop sign)

R-Bainbridge

Stops Missed 

1866 Bainbridge & Rosemont

1867 Bainbridge & Franklin

Monday, April 27, 2026 @ 12:00am
New Ticket Vending Machines: Discounted Fare

Hampton Roads Transit is in the process of installing new ticket vending machines at all light rail stations for the new GoMobile app and card. These new vending machines will no longer issue paper discounted fare passes. Customers who qualify for discounted fares will need to take action in accordance with the following:

  • Customers who already have an HRT Discounted Fare ID – Please contact Customer Service at 757-222-6100, Monday – Friday, 8:00 AM – 5:00 PM. Once your information has been verified, you will need to establish a GoMobile account and associate your means of payment with your GoMobile account.
  • Customers who do not have an HRT Discounted Fare ID – Please visit a Customer Service Representative at your local transit center. Hours may be found on the Customer Service page on GoHRT.com.

As always, customers may still purchase discounted fare passes at local retail outlets, transit centers, and on Hampton Roads Transit buses.

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