Discounted Fare ID
Qualifying for a Discounted Fare ID Card
- Customers with disabilities will need their physician to complete the appropriate sections of the Discounted Fare application. This form must be completed by a licensed physician (MD). Applications completed by a Physician Assistant (PA) or Registered Nurse (RN) will not be accepted. Once completed, bring the completed application and a State/Government/Military ID to one of the listed processing locations.
- Seniors (65 years or older) do not have to complete the application. Simply bring a State/Government/Military ID to a listed location.
- Medicare card holders do not have to complete the application. Simply bring a Government-issued Medicare card and a State/Government/Military ID to a listed location.
Getting your Discounted Fare ID Card
- Discounted Fare IDs are processed at selected locations.
- There is no fee to process and create the ID badge.
- There is a $15 fee for replacement ID badges.
- There is a limit of one (1) replacement ID badge per calendar year. You must bring your qualifying documentation in order to receive a replacement.
Processing Locations
Downtown Norfolk Transit Center
434 St Pauls Boulevard, Norfolk
Monday – Friday 8:00 a.m. – 2:00 p.m.
Hampton Transit Center
2 West Pembroke Avenue, Hampton
Monday – Friday 8:00 a.m. – 4:00 p.m.