- The ferry’s Waterside stop will remain closed until HRT is notified by the city that the cordoned-off dock is safe to access. Instead, service between Portsmouth and Norfolk will dock only at the Harbor Park ferry landing.
- All ferry in Portsmouth will be consolidated to the High Street stop. The North Landing stop will not be used for the time being. The first ferry will depart from High Street at 5:30 a.m. on weekdays and 10 a.m. on weekends through Memorial Day, when some trips increase to 15-minute increments.
- Once passengers arrive at Harbor Park, they will be directed via signs along accessible walkways to The Tide light rail station at Harbor Park. From there, passengers can take The Tide westbound to downtown. Or passengers can access the Elizabeth River Trail from the ferry stop.
- Ferry service for Norfolk Tides baseball home games will leave Portsmouth at the High Street landing. The North Landing stop will not be used for Tides games until further notice. Parking is available at the Water Street parking garage, directly across the street from the High Street ferry dock. Please visit the City of Portsmouth Parking Authority for rates:https://www.portsmouthva.gov/260/Downtown-Parking
- Passengers traveling to Portsmouth from Norfolk can catch The Tide at any station to Harbor Park Station, then follow signs to the ferry.
- The current shuttle bus service between Waterside and Portsmouth will be discontinued with the last departures Wednesday night, April 17.
- Fares for the ferry will be honored on The Tide light rail so only one ticket is needed for the transfer. Proof of payment on light rail includes showing a pass, round-trip ticket or one-way ticket receipt.
Cruise Ship Waterside Detour
Due to the rerouting of the Royal Caribbean and Carnival Cruise ships, the Routes 6, 45, and 960 will detour on April 28, 29, and May 5, 2024. Customers should expect delays due to increased area traffic. Passengers will need to go to the stop at Civic Plaza, 0006 SAINT PAULS & PLUME, or to the Route 8 stop 6094 BANK & PLUME, to board/alight these routes.
Routes 6 and 45
Via St Paul’s Blvd
R- East Main St
R- Bank St
R- City Hall
Regular Route
Stops Missed
0008 WATERSIDE & COMMERCIAL
6052 CITY HALL & BANK
Route 960
Outbound
Via St Paul’s Blvd
R- East Main St
R- Bank St
R- City Hall
Regular Route
Stops Missed
0008 WATERSIDE & COMMERCIAL
6052 CITY HALL & BANK
Inbound
Via Waterside/I-264 West to Downtown Norfolk
R- St Paul’s Blvd
L- East Main St
R- Bank St
R- City Hall
Regular Route
Stops Missed
0008 WATERSIDE & COMMERCIAL
6052 CITY HALL & BANK
18th St. Administration Building Temporary Lobby Closure
On Monday, April 29, 2024, the public lobby at 509 E. 18th Street, HRT’s south side administration building, will be closed. ID cards will not be issued from that location. ID cards are available to be issued at the Downtown Norfolk Transit Center. Southside Lost & Found pickup from the 18th St. lobby will be by appointment only. Call 757 222-6100 .
Ferry Update: Revised Routing
Effective at 5:30 a.m. on Thursday, April 18, the following route adjustments will be in place to preserve a regular ferry schedule:
While HRT understands the inconvenience to passengers due to the dock issue, this solution best preserves the vital ferry service while maintaining a regular schedule.
For ferry schedules, please visit https://gohrt.com/routes/ferry/. For Tide light rail schedules, please see https://gohrt.com/routes/light-rail/. Fare information is available at: https://gohrt.com/fares/.