Snow Route Plan
Hampton Roads Transit (HRT) will announce its decision by 2:00 p.m. to cancel next-day service if the forecast calls for six inches of snow or more. HRT will announce its decision on service pertaining to a forecast of less than six inches of snow in accordance with the “Snowfall Table.”
Snowfall Table
- Dusting of 2 inches
Regular Service (Possible delays) - 2 inches to 6 inches
Snow Routes (Service from 10:00 a.m. to no later than 8:00 p.m.) - 6 inches and above
No Service
Bus Service
When the snow plan is activated, HRT will severely reduce bus service to include only core bus routes primarily serving major roads and some transit centers.
Service will operate as per the Snowfall Table (see above) Monday through Saturday with no Sunday service.
Light Rail & Ferry
The Tide Light Rail & the Elizabeth River Ferry will operate every 30-minutes Monday through Saturday between the hours of
10 a.m. and *8 p.m.
*Approximately 8 p.m.
Sunday service will be determined based on the severity of the projected inclement weather event.
The last train to Newtown Station departs EVMS Station at 8:00 pm. The last train to EVMS Station departs Newtown Station at 8:00 pm.
Naval Station Norfolk Base Express, Paratransit & Microtransit
Naval Station Norfolk Base Express routes, Paratransit and Microtransit services will not operate in the event snow routes are implemented.
There are 18 bus routes scheduled to operate on the Southside between Chesapeake, Norfolk, Portsmouth and Virginia Beach, and 6 routes scheduled to operate on the Northside between Hampton and Newport News.
Core bus routes will shift service onto roads that are more likely to be plowed and will not operate through neighborhoods, due to difficult travel conditions or geography. Passengers will be able to board and exit the bus at all regular and temporary bus stops along each snow route.
Our number one priority is SAFETY. The safety of our riders, bus operators, and our staff comes before anything else. The secondary priority is to provide limited service to our customers (weather permitting). If your bus is running late, please remember safety first! Your driver is doing his or her best to make sure you arrive at your destination safely.
Every attempt will be made to provide accurate and timely information. Passengers may experience service delays and increased wait times due to road conditions. Customers traveling should be aware that HRT may have to suspend all service or change routes and operating hours at any time, if road and weather conditions worsen or travel becomes unsafe.
Buses will not service EVMC, MacArthur Square and Military Highway Light Rail Stations during a severe snowfall.
The following tables list the origin, destination, route map and schedule with estimated times for the routes in operation when the snow plan is in effect. Each route will follow its revised routing as described on the map. No other routes will be in service. Select a Snow Route below to see details. Note – No service will be available to Virginia Peninsula Community College.
Southside Routes
No Scheduled Trips before 10:00 a.m.
- 201 - GRANBY ST
- 202 - HAMPTON BLVD
- 203 - CHESAPEAKE BLVD
- 206 - SOUTH NORFOLK
- 208 - TIDEWATER DR
- 209 - FIRST COLONIAL SNOW
- 210 - INDEPENDENCE SNOW
- 212 - INDIAN RIVER RD
- 213 - CAMPOSTELLA RD
- 214 - BATTLEFIELD BLVD
- 215 - MILITARY HWY
- 220 - 757 EXPRESS VIRGINIA BEACH BLVD
- 221 - LITTLE CREEK ROAD
- 223 - PRINCESS ANNE RD
- 245 - PORTSMOUTH BLVD
- 247 - HIGH ST
- 257 - CAMELOT
- 261 - 757 EXPRESS / NNTC / HTC / DNTC
Northside Routes
No Scheduled Trips before 10:00 a.m.
Customer Service
HRT will email alerts to anyone who has signed up for Go Alerts. Customers without internet access should pay close attention to television, radio and other media outlets for updates on HRT services.
- Updated information can be found on GoHRT.com, Facebook.com/hrtfan and x.com/gohrt_com
- Official announcements regarding HRT limited or cancelled service may be broadcast during local television news reports and found on local news websites
- Call Customer Service for up-to-date information
| Customer Service Call Center | 9 a.m. – 8 p.m. |
| Transit Center Customer Service Windows | 9 a.m. – 5:30 p.m. (Mon-Fri) |
| Silverleaf Transit Center | Closed |
| Lost and Found | Closed |
| ID Badge Issue | Closed |
| Paratransit Service | No Service |
Safety Tips
Dress Accordingly
Although your ride on the bus will be warm, your trip to and from the bus stop may not be. Your wait at your stop can be dangerous if you’re not dressed for the weather so dress to stay dry and warm.
Be Safe
When waiting for the bus at a bus stop, stay on the sidewalk until the bus comes to a complete stop.
Step Carefully
Bus steps can become slippery from snow. Kick the snow from your shoes or boots before stepping on the bus. Use the handrails and take your time when boarding or exiting the bus.
Be careful on the platform
Walk slowly on the rail station platforms. Stay away from the edge of the platform, and wait until the train stops completely.
Our number one priority is SAFETY.
The safety of our riders, bus operators, and our staff comes before anything else. The secondary priority is to provide limited service to our customers (weather permitting). If your bus is running late, please remember safety first! Your driver is doing his or her best to make sure you arrive at your destination safely.
Fares
There is no change in the fare policy on snow days. See HRT’s current fares.