Alerts – Hampton Roads Transit

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Saturday, December 13, 2025 @ 12:00am
Portsmouth Santa Shuffle 5K

Portsmouth’s Santa Claus Shuffle 5K will be held on Saturday, December 13, 2025. Due to road closures, the lineup for downtown Portsmouth will be moved to Wythe Street and Court Street (adjacent to the WAVY-10 building) from 6:00 AM until 11:00 AM. The routes 41, 45, 47, 50, and 980 will detour as follows:

Route 41

Inbound:
Via: County Street to Wavy Lineup
R – Court St.
L– WAVY St.
L – Harbor Center Way
L – Wythe St.

Stops Missed
5537 BART & COURT
1550 COUNTY & COURT

Outbound:
Via: Wythe Street to Victory Crossing
R– Court St.
L – County St.
Regular Route

Stops Missed
1550 COUNTY & COURT

Route 45

Outbound:
Via: Downtown Tunnel
R – Exit 7: Effingham/DTP
Bear right to Bart St.
R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St. to Wavy Lineup

Stops Missed
5537 BART & COURT
1550 COUNTY & COURT

Inbound:
Via: Port Centre Parkway to Wavy Lineup
R – WAVY St.
L – Harbor Center Way
L – Wythe St. to Wavy Lineup
Depart Lineup
R – Court St
L – Pavilion

Stops Missed
1550 COUNTY & COURT
1551 PORT CENTRE & BART

Route 47

Inbound:
Via: High Street to Wavy Lineup
R – Court St.
L– WAVY St.
L – Harbor Center Way
L – Wythe St.

Stops Missed
1587 HIGH & CRAWFORD
1550 COUNTY & COURT

Outbound:
Via: Wythe Street to College Drive
R– Court St.
L – High St.
Regular Route

Stops Missed
6084 CRAWFORD & COUNTY

Route 50

Inbound:
Via: High Street to Wavy Lineup
R – Court St.
L– WAVY St.
L – Harbor Center Way
L – Wythe St.

Stops Missed
1587 HIGH & CRAWFORD
1550 COUNTY & COURT

Outbound
Via: Wythe Street to Victory Crossing
R– Court St.
L – High St.
Regular Route

Stops Missed
6084 CRAWFORD & COUNTY

Route 980

Inbound:
Via: Pavillion Drive to Norfolk Transit
R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St to line up

Stops Missed
5537 BART & COURT
6084 CRAWFORD & COUNTY

Outbound
Via: Bart Street to Amazon
Stop at Park and Sail Lot (bus stop on Bart)
R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St to line up

Stops Missed
6084 CRAWFORD & COUNTY

Saturday, December 13, 2025 @ 12:00am
Routes 14 and 58: Chesapeake Fa La La Land

The City of Chesapeake will host Fa La La Land on Saturday, December 13 and 20, 2025, at the Chesapeake Municipal Center.  After 2:00 PM, the Routes 14 and 58 will detour using Albemarle Drive and will not be able to service the Chesapeake Municipal Center. Customers needing to transfer between these routes should do so at stop 5736 Cedar & Albermarle. Customers should also expect delays due to increased traffic.

Route 14
Outbound:
Via: Battlefield Boulevard to Chesapeake Municipal Center
R – Albemarle Dr
R – Cedar Rd
Service Stop 5736 Cedar & Albermarle
R – Mill Landing Rd
L – Cedar Rd
(Begin Inbound Trip)

Inbound:
Via: Cedar Road to Robert Hall
L – Albemarle Dr
L – Battlefield Blvd
Regular route

Stops Missed

0842 BATTLEFIELD & CEDAR
0843 SHEA & CONQUEST
0846 BATTLEFIELD & CEDAR

Route 58

Outbound:
Via: Battlefield Boulevard to TCC
R – Albemarle Dr
R – Cedar Rd
Regular route

Inbound:
Via: Cedar Road to Seaboard & Liberty
L – Albemarle Dr
L – Battlefield Blvd
Regular route

Stops Missed
0842 BATTLEFIELD & CEDAR
0843 SHEA & CONQUEST
5903 CEDAR & HOLT
0846 BATTLEFIELD & CEDAR

Saturday, December 13, 2025 @ 12:00am
Virginia Beach: Surf n Santa 5 Miler

On Saturday, December 13, 2025, Virginia Beach will host its annual Surf n Santa 5 Mile run at the Oceanfront. Due to road closures, the Routes 20, 33, and 960 will detour from 11:00 AM until 7:00 PM. The bus lineup at 19th Street and Parks Avenue will be relocated to Virginia Beach Boulevard and Cypress Avenue (in front of the Oceanfront Library). Customers should expect delays due to increased traffic.

Route 20

Outbound
R- Birdneck Rd
L- Norfolk Ave
L- Cypress Ave
L- Virginia Beach Blvd to bus shelter at Parks Ave
Regular Route

Stops Missed
1088 VIRGINIA BEACH & BIRCH LAKE
1090 VIRGINIA BEACH & COLONY
1091 VIRGINIA BEACH & PARKS
1092 VIRGINIA BEACH & CYPRESS
5533 PARKS & 21ST
5694 PARKS & 19TH

Inbound
Regular Route

Stop Missed
5694 PARKS & 19TH
3431 PACIFIC & VIRGINIA BEACH

Route 33

Inbound
Leaving lineup via Virginia Beach Blvd to TCC
L- Birdneck Rd
L- Norfolk Ave
R- Pacific Ave
Regular Route

Stop Missed
5694 PARKS & 19TH
5694 PARKS & 19TH
3433 PACIFIC & 16TH
5536 PACIFIC & 11TH

Outbound
Via Pacific Avenue to Oceanfront Bus Lineup
L- Norfolk Ave
R- Cypress Ave
L- Virginia Beach Blvd to bus shelter at Parks Ave

Stops Missed
1286 PACIFIC & 11TH
1287 PACIFIC & 16TH
3430 PACIFIC & VIRGINIA BEACH
5153 PACIFIC & 19TH
5533 PARKS & 21ST
5694 PARKS & 19TH
5694 PARKS & 19TH

Route 960

Outbound
Via I-264 East/21st Street to Oceanfront
Exit Birdneck Rd Exit
R- Birdneck Rd
L- Norfolk Ave
L- Cypress Ave
L- Virginia Beach Blvd to bus shelter at Parks Ave

Stop Missed
5694 PARKS & 19TH

Inbound 
Leaving lineup via Virginia Beach Blvd
R- First Colonial Rd
L – onto I-264 West Ramp
Regular Route

Stops Missed
5694 PARKS & 19TH
3430 PACIFIC & VIRGINIA BEACH
5153 PACIFIC & 19TH
9349 PACIFIC & 25TH1/2
1486 PACIFIC & 28TH
5535 PACIFIC & 30TH

Sunday, December 7, 2025 @ 11:00am
NSU Light Rail Station Eastside Elevator Out of Service

At the Norfolk State Light Rail Platform, the eastside elevator (side closest to Wilson Hall Building) is out of service until further notice. Please use the westbound elevator on the opposite side of Brambleton Avenue (side with bus shelters) to access the Light Rail.At the Norfolk State Light Rail Platform, the eastside elevator (side closest to Wilson Hall Building) is out of service until further notice. Please use the westbound elevator on the opposite side of Brambleton Avenue (side with bus shelters) to access the Light Rail.

Thursday, January 1, 2026 @ 12:00am
New Years Day Last Trips

On New Years Day (Thursday, January 1, 2026), most bus routes will operate on a Sunday schedule.  However, some bus routes will operate on a modified Sunday schedule, meaning service will end earlier.  The following tables provide the departure times (from the inbound and outbound start points) for the last trips for each route.  “Regular Schedule” means there is no modification to the Sunday schedule for that specific route.

Southside

 Northside

Wednesday, December 31, 2025 @ 12:00am
New Year’s Holiday Service

On New Year’s Eve, Wednesday, December 31, 2025, Hampton Roads Transit bus, light rail, Base Express, paratransit, and ridesharing services will operate on a regular schedule. The ferry will operate until 2:00 AM. All transit center information booths will operate in accordance with their normal schedule. The Customer Service Call Center will operate from 5:00 AM to 5:00 PM.

On New Year’s Day, Thursday, January 1, 2026, most Hampton Roads Transit bus routes will operate on a regular Sunday schedule, but some bus routes will operate on a modified Sunday schedule, meaning service will end earlier (see Gohrt.com for details). The light rail, Base Express, paratransit, and ridesharing services will operate on a Sunday schedule. The ferry will operate on a regular schedule.  Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

Due to the closure of the Huntington Ingalls Newport News Shipyard for the Christmas and New Year’s holidays, the Routes 403, 405, 415, 430, 966
967 and 972 will not operate Wednesday, December 24, 2025, through Sunday, January 4, 2026. Also, the specialized trips (Routes 414, 921, 961, and 964) will operate, but they will not serve the Huntington Ingalls Newport News Shipyard. These affected routes will resume operation on Monday, January 5, 2026.

Thursday, December 25, 2025 @ 12:00am
Christmas Day Last Trips

On Christmas (Thursday, December 25, 2025), most bus routes will operate on a Sunday schedule.  However, some bus routes will operate on a modified Sunday schedule, meaning service will end earlier.  The following tables provide the departure times (from the inbound and outbound start points) for the last trips for each route.  “Regular Schedule” means there is no modification to the Sunday schedule for that specific route.

Southside

Northside

Wednesday, December 24, 2025 @ 12:00am
Christmas Holiday Service

On Christmas Eve, Wednesday, December 24, 2025, all services (bus, light rail, ferry, Base Express, paratransit, and ridesharing services) will operate on a regular schedule, except for the Routes 403, 405, 415, 430, 966, 967, and 972, which will not operate. Also, the specialized trips (Routes 414, 921, 961, and 964) will operate, but they will not serve the Huntington Ingalls Newport News Shipyard. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

On Christmas Day, Thursday, December 25, 2025, most Hampton Roads Transit bus routes will operate on a regular Sunday schedule, but some bus routes will operate on a modified Sunday schedule, meaning service will end earlier (see Gohrt.com for details). Also, the Route 960 will not operate. The light rail, Base Express, paratransit, and ridesharing services will operate on a Sunday schedule. The ferry will not operate.  Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

On Friday, December 26, 2025, all services (bus, light rail, ferry, Base Express, paratransit, and ridesharing services) will operate on a regular schedule, except for the Routes 403, 405, 415, 430, 966, 967, and 972, which will not operate. Also, the specialized trips (Routes 414, 921, 961, and 964) will operate, but they will not serve the Huntington Ingalls Newport News Shipyard. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

Due to the closure of the Huntington Ingalls Newport News Shipyard for the Christmas and New Year’s holidays, the Routes 403, 405, 415, 430, 966
967 and 972 will not operate Wednesday, December 24, 2025, through Sunday, January 4, 2026. These affected routes will resume operation on Monday, January 5, 2026.

Friday, December 12, 2025 @ 11:00am
Customer Service Temporary Closure

On Friday, December 12, 2025, transit services and transit centers will operate in accordance with their regular schedule.  However, the information booths located in the transit centers and public access to all administrative facilities (ID badge, Lost and Found, etc.) will close from 11:00 AM until approximately 3:00 PM. Additionally, the Customer Service Call Center will close from 11:30 AM until approximately 2:30 PM. The Call Center’s Interactive Voice Response (IVR) system will be available to provide route and schedule information during this time.

Monday, October 6, 2025 @ 12:00am
Newport News Transit Center: ID Card Machine Unavailable

The identification card machine at the Newport News Transit Center is temporarily unavailable until further notice.

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