Alerts – Hampton Roads Transit

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Monday, May 18, 2026 @ 12:00am
GoMobile App Restored

The GoMobile app has been restored as of 2:30 PM. Customers are once again able to use the app to access their accounts and pay for fare on all modes of transit. 

Monday, May 25, 2026 @ 12:00am
Portsmouth Memorial Day Parade

The Portsmouth Memorial Day Parade will take place along High Street on Monday, May 25, 2026.  Due to road closures, the lineup for downtown Portsmouth will be moved to Wythe Street and Court Street (adjacent to the WAVY-10 building) from 9:30 AM until 12:30 PM. The routes 41, 45, 47, 50, and 980 will detour as follows:
Route 41

Inbound:
Via: County Street to Downtown
R – Court St
L – WAVY St.
L – Harbor Center Way
L – Wythe St to line up

Stops Missed
5537 BART & COURT
6084 CRAWFORD & COUNTY

Outbound:
Via: Wythe Street to Victory Crossing
R – Port Centre Pkwy./Court St
L- County St
Regular Route

Stops Missed
6084 CRAWFORD & COUNTY
Route 45

Outbound:
Via: Downtown Tunnel
R – Exit 7: Effingham/DTP
Bear right to Bart St.
R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St. to Wavy Lineup

Stops Missed
5537 BART & COURT
6084 CRAWFORD & COUNTY

Inbound:
Via: Port Centre Parkway to Wavy Lineup
R – WAVY St.
L – Harbor Center Way
L – Wythe St. to Wavy Lineup
Depart Lineup
R – Court St
L – Pavilion

Stops Missed
6084 CRAWFORD & COUNTY
1551 PORT CENTRE & BART
Route 47

Inbound:
Via: High Street to Wavy Lineup
R – Constitution Ave.
L – County St.
R – Effingham St.
L – Lincoln St.
L – Court St.
R – WAVY St.
L – Harbor Center Way
L – Wythe St.

Stops Missed
1714 HIGH & JAMESTOWN
5179 HIGH & YORKTOWN
1712 HIGH & WILLIAMSBURG
5182 HIGH & TWINE
1691 HIGH & ELM
1690 HIGH & CHESTNUT
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD
1550 COUNTY & COURT

Outbound:
Via: Wythe Street to College Drive
L – Court St.
R – Lincoln St.
R – Effingham St.
L – County St.
R – Constitution Ave.
L – High St.
Regular Route

Stops Missed
1550 COUNTY & COURT
1715 HIGH & COURT
1716 HIGH & WASHINGTON
1687 HIGH & EFFINGHAM
3384 HIGH & PRIMROSE
1686 HIGH & TWINE
1693 HIGH & RUTH BROWN
1694 HIGH & JAMESTOWN

Route 50

Inbound:
Via: Elm Avenue to Wavy Lineup
R – County St.
R – Effingham St.
L – Lincoln St.
L – Court St.
R – WAVY St.
L – Harbor Center Way
L – Wythe St

Stops Missed
3447 ELM & LONDON
5653 ELM & ENTERPRISE
5654 ELM & ANN
5655 CRAWFORD & WEBSTER
5656 CRAWFORD & HATTON
5546 CRAWFORD & EFFINGHAM
5547 EFFINGHAM & NORTH
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD
6084 CRAWFORD & COUNTY

Outbound
Via: Wythe Street to Victory Crossing
L – Court St.
R – Lincoln St.
R – Effingham St.
L – County St.
L – Elm Ave.
Regular Route

Stops Missed
6084 CRAWFORD & COUNTY
1715 HIGH & COURT
1716 HIGH & WASHINGTON
5202 EFFINGHAM & QUEEN
5542 EFFINGHAM & FIREHOUSE
5544 CRAWFORD & EFFINGHAM
5545 CRAWFORD & HATTON
5649 ELM & ANN
5650 ELM & ENTERPRISE
5651 ELM & QUEEN

Route 980

Inbound:
Via: Pavillion Drive to Norfolk Transit
R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St to line up

Stops Missed
5537 BART & COURT
6084 CRAWFORD & COUNTY

Outbound
Via: Bart Street to Amazon
Stop at Park and Sail Lot (bus stop on PORT CENTRE & BART)
R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St to line up

Stops Missed
6084 CRAWFORD & COUNTY

Monday, May 25, 2026 @ 12:00am
Chesapeake Memorial Day Ceremony

The City of Chesapeake will hold their Memorial Day ceremony at City Hall at 11:00AM, on Monday, May 25, 2026. During this event, the Routes 14 and 58 will not be able to service stop 0843 SHEA & CONQUEST in front of City Hall. Customers needing to board/alight these routes should go to stop 5903 CEDAR & HOLT.

Friday, May 22, 2026 @ 12:00am
Portsmouth Umoja Festival Detour

The annual Portsmouth Umoja Festival will take place at the Atlantic Union Bank Pavilion  Friday, May 22, through Sunday, May 24, 2026. Portions of Bart Street and Crawford Circle will be closed to traffic.  The Routes 41, 45, 47, 50, and 980 will detour. Customers should expect delays due to increased traffic.

Route 41

Inbound
Via: Court Street to Downtown
R – Columbia St.
L – Crawford St.
 
Outbound

Regular Route

No Stops Missed

Route 47

Inbound
Via: High Street to Downtown
R- Court St.
L- Columbia St.
L-  Crawford St.

Outbound
Regular Route

Stops Missed
1587 High and Crawford

Route 45

Inbound
Via: Court Street to Downtown
R – Columbia St.
L – Crawford St.

Outbound
Via: Bart Street to Victory Crossing
L – Court St.
R – Columbia St.
L – Crawford St.

Stop Missed
5537 Bart and Court

Route 50

Inbound
Via: High Street to Downtown
R- Court St.
L- Columbia St.
L-  Crawford St.

Outbound
Regular Route

Stops Missed
1587 High and Crawford

Route 980

Outbound
Via: Bart Street to Downtown Portsmouth
L – Court St.
R – Columbia St.
L – Crawford St.

Inbound
Via: Pavilion Drive to Downtown Portsmouth
L – Court St.
R – Columbia St.
L – Crawford St.

Thursday, May 14, 2026 @ 12:00am
Routes 430: Denbigh Park and Ride Temporary Relocation

Beginning on Thursday, May 14, 2026, the Route 430 will detour due to construction. Until further notice, passengers needing to board/alight at the Denbigh Park and Ride must do so at the “Commuter Parking” sign, located at the entrance to the parking lot. Parking spaces may be limited.

Monday, May 18, 2026 @ 12:00am
Update: 81st and Orcutt Transfer Area: Temporary Relocation

Starting May 18, 2026, the current temporary bus lineup at 79th and Marshall will relocate back to 81st and Orcutt, and buses will resume regular routing.

Monday, May 25, 2026 @ 12:00am
Memorial Day

On Memorial Day, Hampton Roads Transit bus, light rail, Naval Station Norfolk Base Express, ridesharing services, and paratransit will operate on a Saturday schedule. The ferry will operate on its regular summer weekday schedule. 

Transit center information booths and administrative facilities (ID card, Lost & Found, etc.) will be closed. Customer Service will be available via phone from 9:00 AM to 4:00 PM.

Monday, April 27, 2026 @ 12:00am
New Ticket Vending Machines: Discounted Fare

Hampton Roads Transit is in the process of installing new ticket vending machines at all light rail stations for the new GoMobile app and card. These new vending machines will no longer issue paper discounted fare passes. Customers who qualify for discounted fares will need to take action in accordance with the following:

  • Customers who already have an HRT Discounted Fare ID – Please contact Customer Service at 757-222-6100, Monday – Friday, 8:00 AM – 5:00 PM. Once your information has been verified, you will need to establish a GoMobile account and associate your means of payment with your GoMobile account.
  • Customers who do not have an HRT Discounted Fare ID – Please visit a Customer Service Representative at your local transit center. Hours may be found on the Customer Service page on GoHRT.com.

As always, customers may still purchase discounted fare passes at local retail outlets, transit centers, and on Hampton Roads Transit buses.

Sunday, May 10, 2026 @ 4:00am
May 2026 Service Changes

Southside Service Changes

Route 2 Hampton Boulevard – Schedule adjustments.

Route 3 Chesapeake Boulevard – Schedule adjustments.

Route 12 Indian River Road – Schedule adjustments.

Route 14 Battlefield Boulevard – Schedule adjustments.

Route 15 Military Highway – Schedule adjustments. Shift trips to improve the connection at Military Circle.

Route 20 Virginia Beach Boulevard – Schedule adjustments. Shift trips to improve the connection at Military Circle. The timepoint will change inbound from Virginia Beach/Newtown to Virginia Beach/Davis.

Route 21 Little Creek Road – The routing change outbound from Wards Corner to Evelyn Butts via Granby Street to Little Creek Road will become permanent.

Route 24 Kempsville Road – Schedule adjustments.

Route 25 Newtown/Princess Anne Road – The alignment before and after 6:00 p.m. will be revised. Service along Newtown Road between Kempsville Road and Center Drive will be discontinued. Before 6:00 p.m., Route 25 will operate from Bangor Avenue to Newtown Road to Kempsville Road to Center Drive. After 6:00 p.m., Route 25 will operate from Newtown Station to Kempsville Road over regular route (no service to Center Drive).

Route 29 Pleasure House Road/Lynnhaven Parkway – Schedule adjustments. Also, First Colonial and Donna will no longer be a timepoint for Route 29. The start time departing Lynnhaven Mall will be adjusted also the connection at Shore Drive and Pleasure House Road will be improved.

Routes 30, 31, & 35 – Seasonal service will begin.

Route 33 General Booth – Service will be restored to Atlantic Avenue/68th Street. Route 33 will operate every 60 minutes daily.

Route 45 Portsmouth Boulevard – The evening trips will be adjusted on Saturday inbound from Starmount Parkway/Portsmouth Boulevard between 8:45 p.m. and 10:15 p.m. Revise routing to Starmount Parkway via Portsmouth Boulevard to Jolliff Road to the new bus stop & layover location on Starmount Parkway.

Route 58 Bainbridge Boulevard – Schedule adjustments. Route 58 will be revised to service Tidewater Community College (Chesapeake campus) first then travel to the bus stop and layover location on Grassfield Parkway near Walmart.

Route 961 Newport News Transit Center / Hampton Transit Center / Downtown Norfolk Transit Center – Schedule adjustments. The first morning trip from Downtown Norfolk Transit Center will service Newport News Shipyard North Gate then service Washington Avenue and Newport News Transit Center.

The afternoon trip from Newport News Shipbuilding North Gate to Evelyn T. Butts will operate from Wards Corner to Granby Street to Little Creek Road to Evelyn T. Butts and no longer provide service along Admiral Taussig Boulevard. Also, Washington Avenue/49 Street will no longer be a timepoint but will continue to serve as a bus stop. Schedule adjustments will also be made.

Route 966 Silverleaf Station / Newport News Transit Center – One morning and one afternoon trip will be eliminated. Schedule adjustments will also be made.

Route 967 Military Hwy Station / Newport News Transit Center – The morning trips will depart South garage and afternoon trips will depart North garage. Two morning trips and three afternoon trips will be eliminated. Schedule adjustments will also be made.

Route 972 TCC Virginia Beach/Newport News Transit Center – One morning and one afternoon trip will be eliminated. Schedule adjustments will also be made.

Route 980 Norfolk/Chesapeake/Suffolk Amazon – Schedule adjustments.

New! Route 981 Norfolk/Virginia Beach Amazon – Route 981 will provide two morning and two afternoon trips daily between Downtown Norfolk Transit Center and the Virginia Beach Amazon facility (ORF4) at 1795 Dam Neck Road with stops at Ballentine Station, Newtown Station and Tidewater Community College in Virginia Beach.

Northside Service Changes

Route 101 Kecoughtan Road – Schedule adjustments.

Route 102 Queen Street – Schedule adjustments.

Route 105 Briarfield Road – Schedule adjustments.

Route 107 Denbigh Blvd. Schedule adjustments.

Route 110 Virginia Peninsula Community College – Schedule adjustments.

Route 115 Foxhill – Schedule adjustments. The timepoints at OBFXH (Old Buckroe & Fox Hill), BUSSC (Skyland & Pembroke), MALMR (Mallory & Mercury) will be eliminated in both directions.

  • Remaining timepoints clockwise will be HTC, WOAKS (Willow Oaks), MALBU (Mallory & Buckroe), VA Medical Center and HTC
  • Remaining timepoints counterclockwise will be HTC, VA Medical Center, MALBU (Mallory & Buckroe), WOAKS (Willow Oaks) and HTC

Route 118 Neil Armstrong Parkway– Schedule adjustments.

Route 403 Buckroe Shopping Center – Route 403 will be eliminated, and Route 405 will be realigned to cover service to Hampton Transit Center.

Route 405 Willow Oaks – Route 405 will be realigned to cover service to Hampton Transit Center due to the elimination of Route 403. The timepoint at Washington Avenue/49th Street will be eliminated (the location will still serve as a bus stop). Schedule adjustments will also be made.

Route 414 Oakland Industrial Park – The afternoon trip from North Gate to Patrick Henry Mall and J Clyde Morris Boulevard will be eliminated.

Route 415 Denbigh Fringe – Route 415 will be eliminated, and Route 430 will cover service between Denbigh Fringe and Newport News Transit Center with a stop at Newport News Shipyard North Gate.

Route 430 Denbigh Fringe – One morning trip will be eliminated, and Washington Avenue/49th Street will no longer be a timepoint but will continue to serve as a bus stop. Route 430 will cover service between Denbigh Fringe and Newport News Transit Center with a stop at Newport News Shipyard North Gate. Schedule adjustments will also be made.

Route 921 Newport News Transit Center/Williamsburg – Washington Avenue/49th Street will no longer be a timepoint but will continue to serve as a bus stop. Schedule adjustments will also be made.

Route 961 Newport News Transit Center / Hampton Transit Center / Downtown Norfolk Transit Center-
Run time and recovery improvements will be made daily. The first morning trip from Downtown Norfolk Transit Center will service Newport News Shipyard North Gate then service Washington Avenue and Newport News Transit Center.

The afternoon trip from Newport News Shipbuilding North Gate to Evelyn T. Butts will operate from Wards Corner to Granby Street to Little Creek Road to Evelyn T. Butts and no longer provide service along Admiral Taussig Boulevard. Also, Washington Avenue/49th Street will no longer be a timepoint but will continue to serve as a bus stop. Schedule adjustments will also be made.

Route 964 – Newport News Transit Center / Smithfield Gwaltney – One morning and one afternoon trip will be eliminated. Washington Avenue/49th Street will no longer be a timepoint but will continue to serve as a bus stop. Schedule adjustments will also be made.

Route 966 Silverleaf Station / Newport News Transit Center – One morning and one afternoon trip will be eliminated. Schedule adjustments will also be made.

Route 967 Military Hwy Station / Newport News Transit Center – The morning trips will depart South garage and afternoon trips will depart North garage. Two morning trips and three afternoon trips will be eliminated. Schedule adjustments will also be made.

Route 972 TCC Virginia Beach/Newport News Transit Center – One morning and one afternoon trip will be eliminated. Schedule adjustments will also be made.

Friday, March 27, 2026 @ 12:00am
Free Light Rail, Ferry Service Can Take You to the Ballpark This Season

Once again, this season, Hampton Roads Transit (HRT) is partnering with the City of Norfolk and the Norfolk Tides baseball team to provide free transit to and from home games.

With limited parking continuing due to casino construction, HRT encourages fans to take The Tide light rail and Elizabeth River Ferry to get to Harbor Park stadium starting with the season opener on Friday, March 27 at 6:35 PM.

Free rides on The Tide light rail are available two hours before and after each game. Fans can show their ticket for that day’s game for a free ride on light rail to and from the stadium.

Fans are encouraged to park for free at three park-and-ride lots at Tide stations: Newtown Road Station (Newtown Road and Kempsville Road), Military Highway Station (Curlew Drive and Corporate Boulevard), and Ballentine/Broad Creek Station (Ballentine Boulevard and I-264).

Fans can also take the ferry from North Landing in Portsmouth for free to and from the Harbor Park Landing for every game. Free rides are available only to the Harbor Park Landing, not to Waterside Landing.

Ferry service runs every 30 minutes beginning one hour before game time until 30 minutes after the game or fireworks end. Parking for the ferry in Portsmouth is free at city garages after 5 PM on weekdays and all day on weekends. The closest parking to North Landing may be found at the Harbor Court, Water Street, and Middle Street parking garages.

In Norfolk, MacArthur South Garage will be free for game patrons. The garage is just two light rail stops, or a roughly 15-minute walk, from Harbor Park. Fans parking at the garage can catch The Tide at MacArthur Station for the free light rail ride to the stadium.

When leaving Harbor Park, fans using light rail are urged to be patient and observe lines that will be set up outside the stadium near the main entrance. One line will be for eastbound Tide light rail traffic in the direction of Newtown Road with the other for westbound travel toward EVMC/Fort Norfolk Station.

HRT reminds fans to be safe around tracks. Use designated crosswalks and sidewalks to reach the station.

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