Customer Service Alerts

Downtown Norfolk Transit Center Information Booth Closure

Due to special circumstances, the information booth at the Downtown Norfolk Transit Center will be closed until further notice. Tickets may be purchased via the ticket vending machine in the lobby or exterior. Route information and schedules are always available online at gohrt.com or 757-222-6100.

Downtown Norfolk Transit Center: ID Card Machine Unavailable

The identification card machine at the Downtown Norfolk Transit Center is temporarily unavailable until further notice.

MEAC Tournament Stop Service Adjustment

The City of Norfolk will host the MEAC Tournament at the SCOPE Arena March 11-14. During the event, customers may be unable to access stop 0010 Monticello & Brambleton. Customers needing to board and alight the Routes 1 and 3 will need to go to the Downtown Norfolk Transit Center.  

Ward’s Corner Construction

Starting Monday, March 9, 2026, until further notice, the Ward’s Corner Transfer Station will undergo construction on the island and in the bus bays.  All buses will continue to drop off / pick up as normal. Buses will park nearby if their bay is not available. Customers should expect minor delays and disruptions.

St Patrick’s Day Ocean View Parade

Starting at 9:00 AM until approximately 1:00 PM, the Routes 1, 3 and 5 will go on detour due to the Norfolk Saint Patrick’s Day Parade. Customers in the Ocean View/Granby area are advised to board/disembark near the Ocean View Ave Tinee Giant. Please be advised, even though buses are detouring around the parade route, heavy traffic is expected in the surrounding areas. Buses will be affected and expect delays. Please plan accordingly.

Route 1

Outbound: From Downtown Norfolk Transit Center to Pembroke
Via: Granby St. (regular route to Ward’s Corner)
R – E. Bay View Blvd.
L – Tidewater Dr.
R –  Mason Creek Rd
R – Ocean View Ave. (load passengers on Ocean View Ave next to Tinee Giant at Duffy’s Ln, continue on regular route to Amphibious Base)

Stops Missed
0042 GRANBY & BAYVIEW
0044 GRANBY & CHESTER
0046 GRANBY & RANDALL
0048 GRANBY & BATTERSEA
0051 GRANBY & GOVERNMENT
0053 GRANBY & DUFFY’S

Inbound: From Pembroke to Downtown Norfolk Transit Center
Via: Ocean View Ave to Duffy’s Ln. (load passengers on Ocean View Ave. across from Tinee Giant at Duffy’s Lane)
L – Mason Creek Rd
L – Tidewater Dr.
R – E. Bay View Blvd.
L – Granby St, regular route to Wards Corner

Stops Missed
0053 DUFFY’S & GRANBY
0160 GRANBY & GOVERNMENT
0161 GRANBY & OSBORNE
0927 GRANBY & SLOANE
0162 GRANBY & LEICESTER
0164 GRANBY & CHESTER
0165 GRANBY & LANDALE
0166 GRANBY & BAYVIEW

Cutback: (from Downtown Norfolk Transit Center to Duffy’s Ln and back to Downtown Norfolk Transit Center )
Via: Granby St
R – E. Bay View Blvd.
L – Tidewater Dr.
R – Mason Creek Rd
R – Ocean View Ave. (load and unload passengers)
R – Chesapeake Blvd..
R – E. Bay View Blvd;
L – Granby St

Stops Missed
All Missed Stops listed above on Inbound and Outbound

Route 3

No Stops on First View will be serviced during the event.

OUTBOUND: to Oceanview Tinee Giant
Via Oceanview Avenue
Stay straight until turnaround at 15th View and use to go East on Oceanview Ave  until Tinee Giant
(load passengers on Ocean View Ave. next to Tinee Giant at Duffy’s Lane)

Stops Missed
2062 1ST VIEW & A VIEW
3801 FIRST VIEW & GOVERNMENT
3803 FIRST VIEW & MAPLE
0048 GRANBY & BATTERSEA
0051 GRANBY & GOVERNMENT
0053 GRANBY & DUFFYS

INBOUND: to Downtown Norfolk Transit Center
Regular Route

No Stops Missed

Route 5

OUTBOUND: to Ocean View & Willoughby
Via: Tidewater Dr.
R – Mason Creek Rd. at traffic signal
R – Port View Ave.
L – 1^st View Ave.
L – Ocean View Ave. (load/unload passengers on Ocean View Ave. & 1^st View Ave.)
Regular route

Stops Missed
0048 GRANBY & BATTERSEA
0051 GRANBY & GOVERNMENT
0053 DUFFY’S & GRANBY
1346 OCEANVIEW & FIRST VIEW

INBOUND: to Evelyn T. Butts
Via: W. Ocean View Ave.
R – On to flyover to W. Ocean View Ave. (load/unload passengers on Ocean View Ave. & 1^st View Ave.)
R – 1^st View Ave.
R – Port View Ave.
L – Mason Creek Rd.
L – Tidewater Dr.
Regular route

Stops Missed
0053 GRANBY & DUFFYS
0160 GRANBY & GOVERNMENT
0161 GRANBY & OSBORNE

Downtown Norfolk Transit Center: Construction

From Sunday, March 8, 2026, until further notice, the Downtown Norfolk Transit Center will undergo safety-related construction in the bus bays.  All buses will continue to drop off / pick up as normal. Buses will park nearby if their bay is not available. Customers should expect delays and disruptions.

Route 58: Poindexter Detour

Due to construction near Poindexter and Stewart, the Route 58 will detour from March 8, 2026, until further notice.

Stops Missed
1874 POINDEXTER & STEWART
1872 BAINBRIDGE & JEFFERSON
1833 POINDEXTER & STEWART

Portsmouth Naval Hospital: Paratransit Service Restriction

Due to enhanced security restrictions at the Portsmouth Naval Hospital, effective Monday, March 2, until further notice, Paratransit will not enter the base. Customers should expect delays at all local military installations.

Joint Expeditionary Base: Paratransit Service Restriction

Due to enhanced security restrictions at the Joint Expeditionary Base Little Creek, effective Monday, March 2, until further notice, Paratransit will not enter the base. Customers should expect delays at all local military installations.

Naval Station Norfolk: Paratransit Service Restriction

Due to enhanced security restrictions at Naval Station Norfolk, effective Monday, March 2 until further notice, Paratransit will not enter the base. Paratransit customers must use the Base Express for travel through the gates or on the base. Customers may board/disembark at any Base Express stop. The off-base stop is the Naval Exchange. Customers should expect delays at all local military installations.