Alerts – Hampton Roads Transit

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Tuesday, December 31, 2024 @ 12:00am
Virginia Beach Last Night on the Town

Virginia Beach will be hosting the “Last Night on the Town” on New Year’s Eve in Town Center. No routes will detour, but customers should expect delays with the Routes 20, 36, and 960 due to increased traffic.

Sunday, December 22, 2024 @ 12:00am
Route 20: Virginia Beach and First Colonial Stop Service Adjustment

Due to construction, the stop at Virginia Beach & First Colonial (1161) cannot be serviced for the outbound Route 20. Until further notice, customers will need to board/alight at First Colonial & Donna (1086) or Virginia Beach & Oceana (1087).

Thursday, December 26, 2024 @ 8:00am
Hampton Headquarters Building Lobby Delayed Opening

On Thursday, December 26, 2024, the public lobby at 3400 Victoria Boulevard, HRT’s headquarters building, will not open until approximately 10:30 AM. Northside Lost & Found pickup will be unavailable until approximately 10:30 AM.

Monday, December 23, 2024 @ 6:00am
Route 58: Service Adjustment

Starting Monday, December 23, 2024, the first Route 58 trip departing TCC Chesapeake, will now leave earlier. This will only affect the first departure.

Current Scheduled Times

TCC Chesapeake Chesapeake
Municipal Center
Bainbridge Blvd & Portlock Rd. Liberty St. & Seaboard
6:41AM 6:56 AM 7:17 AM 7:25 AM

Revised Scheduled Times

TCC Chesapeake Chesapeake
Municipal Center
Bainbridge Blvd & Portlock Rd. Liberty St. & Seaboard
6:37 AM 6:45 AM 7:05 AM 7:15 AM
Sunday, December 22, 2024 @ 12:00am
Downtown Norfolk Transfer Center Maintenance

On Sunday, December 22, 2024, scheduled maintenance will affect the loading bays at the Downtown Norfolk Transit Center 10:00 PM – 4:00 AM. Customers for the Routes 1, 2, 3, 20, and 45 will be temporarily relocated to the island (bays B-1 through B-4) during this maintenance.

Wednesday, January 1, 2025 @ 12:00am
New Years Day Last Trips

On New Years Day, (Wednesday, January 1, 2025), most bus routes will operate on a Sunday schedule.  However, some bus routes will operate on a modified Sunday schedule, meaning service will end earlier.  The following tables provide the departure times (from the inbound and outbound start points) for the last trips for each route.  “Regular Schedule” means there is no modification to the Sunday schedule for that specific route.

Tuesday, December 31, 2024 @ 12:00am
New Year’s Holiday Service

On New Year’s Eve, Tuesday, December 31, 2024, Hampton Roads Transit bus, light rail, Base Express, paratransit, and ridesharing services will operate on a regular schedule. The ferry will operate until 2:00 AM. The Downtown Norfolk Transit Center information booth will close at 4:30 PM. All other transit center information booths will operate in accordance with their normal schedule. The Customer Service Call Center will operate from 5:00 AM to 5:00 PM.

On New Year’s Day, Wednesday, January 1, 2025, most Hampton Roads Transit bus routes will operate on a regular Sunday schedule, but some bus routes will operate on a modified Sunday schedule, meaning service will end earlier (see Gohrt.com for details). The light rail, Base Express, paratransit, and ridesharing services will operate on a Sunday schedule. The ferry will operate on a regular schedule.  Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

Due to the closure of the Huntington Ingalls Newport News Shipyard for the Christmas and New Year’s holidays, the Routes 403, 405, 415, 430, 966
967 and 972 will not operate Monday, December 23, 2024, through Wednesday, January 1, 2025. These affected routes will resume operation on Thursday, January 2, 2025.

Wednesday, December 25, 2024 @ 12:00am
Christmas Day Last Trips

On Christmas (Wednesday, December 25, 2024), most bus routes will operate on a Sunday schedule.  However, some bus routes will operate on a modified Sunday schedule, meaning service will end earlier.  The following tables provide the departure times (from the inbound and outbound start points) for the last trips for each route.  “Regular Schedule” means there is no modification to the Sunday schedule for that specific route.

Tuesday, December 24, 2024 @ 12:00am
Christmas Holiday Service

On Christmas Eve, Tuesday, December 24, 2024, all services (bus, light rail, ferry, Base Express, paratransit, and ridesharing services) will operate on a regular schedule, except for the Routes 403, 405, 415, 430, 966, 967, and 972, which will not operate. Also, the specialized trips (Routes 414, 921, 961, and 964) will operate, but they will not serve the Huntington Ingalls Newport News Shipyard. Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

On Christmas Day, Wednesday, December 25, 2024, most Hampton Roads Transit bus routes will operate on a regular Sunday schedule, but some bus routes will operate on a modified Sunday schedule, meaning service will end earlier (see Gohrt.com for details). The light rail, Base Express, paratransit, and ridesharing services will operate on a Sunday schedule. The ferry will not operate.  Administrative facilities, transit center information booths, and the Customer Service Call Center will be CLOSED.

Due to the closure of the Huntington Ingalls Newport News Shipyard for the Christmas and New Year’s holidays, the Routes 403, 405, 415, 430, 966
967 and 972 will not operate Monday, December 23, 2024, through Wednesday, January 1, 2025. These affected routes will resume operation on Thursday, January 2, 2025.

Saturday, November 30, 2024 @ 12:00am
Route 18: Kimball Terrace Detour

Starting November 30, 2024, due to the Campostella Bridge project, the entrance to Kimball Terrace is blocked. The Route 18 outbound will  detour until further notice.

Outbound
Via Brambleton Avenue
(R) I-264 East – Exit off to Ballentine Blvd.
(R) Ballentine Boulevard
(L) Kimball Terrace – (at stop sign)
(L) Westminster Avenue
Regular Route

Stops Missed
0628 KIMBALL & MAJESTIC
0629 KIMBALL & BALLENTINE

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