Alerts – Hampton Roads Transit

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Monday, June 8, 2026 @ 8:00am
Hampton Headquarters Building Lobby Delayed Opening

On Monday, June 8, 2026, the public lobby at 3400 Victoria Boulevard, HRT’s headquarters building, will not open until approximately 10:00 AM. Northside Lost & Found pickup will be unavailable until approximately 10:00 AM.

Friday, June 12, 2026 @ 12:00am
Routes 115 & 961: Hampton Blackbeard Festival

Eaton Street will be closed due to the Blackbeard Pirate Festival, June 12-14, 2026, at Mill Point Park in Downtown Hampton. Routes 115 and 961 will detour starting at 2:00 PM, Friday, June 12, until end of business Sunday, June 14. Passengers should also expect delays with routes going to or near the Hampton Transit Center due to increased traffic.

Route 115

Stops Missed
2137 KING & PEMBROKE
2091 EATON & MILL POINT
9387 SETTLERS LANDING & HAMPTON HARBOR
3002 SETTLERS LANDING & HAMPTON HARBOR
2045 EATON & MILL POINT
2046 KING & PEMBROKE

Route 961

Stops Missed
2217 PEMBROKE & WINE
2091 EATON & MILL POINT
9387 SETTLERS LANDING & HAMPTON HARBOR
3002 SETTLERS LANDING & HAMPTON HARBOR
2045 EATON & MILL POINT

Saturday, June 6, 2026 @ 12:00am
Customer Service Call Center Saturday Change of Hours

Starting Saturday, June 6, the Saturday hours of availability for the Customer Service Call Center will change. The new hours for Saturday will be 8:00 AM – 5:00 PM until further notice.

Friday, May 29, 2026 @ 12:00am
Route 964: Bartlett Park & Ride Temporary Closure

The Virginia Department of Transportation will close the Bartlett Park and Ride starting May 29, 2026. The Route 964 will be unable to service this location until construction is complete. Customers will need to use an alternate pickup location at either the Smithfield Park and Ride or Huntington Park and Ride.

Thursday, June 18, 2026 @ 12:00am
Norfolk Harborfest

In support of the festivities for the Norfolk Harborfest, Hampton Roads Transit will provide enhanced service for the Elizabeth River Ferry and The Tide light rail.

The Tide will be running more frequent service on Friday evening, June 19, and Saturday evening, June 20.

The Elizabeth River Ferry will be running more frequent service on Friday evening, June 19, Saturday, June 20, and Sunday, June 21.

On Friday, June 19, Hampton Roads Transit will commemorate the federal holiday, Juneteenth, by offering free fares on all modes of transit  Additionally, on Saturday, June 20 and Sunday, June 21, in partnership with the City of Norfolk, free travel will be available on The Tide light rail and the Elizabeth River Ferry for Sail250 Virginia

Starting at 10:00 AM, Thursday, June 18, and ending around 11:00 PM on Sunday, June 21, 2026, the Routes 6, 8, 45, and 961 will be unable to service the Waterside Loop (WatersideCivic Plaza StationMacArthur StationBank & Plume) during this event. Customers will have to board and disembark at the Downtown Norfolk Transit Center located at 434 Saint Pauls Blvd.

Friday, June 19, 2026 @ 12:00am
Juneteenth Holiday and Sail 250

On Friday, June 19, 2026, Hampton Roads Transit will commemorate the federal holiday, Juneteenth, by offering free fares on all modes of transit (buses, light rail, ferry, paratransit and OnDemand ridesharing).

Hampton Roads Transit bus, light rail, Naval Station Norfolk Base Express, ridesharing services, and paratransit will operate on their Saturday schedules. The Elizabeth River Ferry will continue operating on its regular weekday schedule. Transit center information booths and public access to all administrative facilities (ID badge, Lost & Found, etc.) will be closed. HRT’s Customer Service Call Center will be available from 9:00 AM – 4:00 PM.

Additionally, on Saturday, June 20 and Sunday, June 21, in partnership with the City of Norfolk, free travel will be available on The Tide light rail and the Elizabeth River Ferry for Sail250 Virginia, the 50th anniversary of Harborfest, and the High Street Festival in Portsmouth.

Thursday, June 18, 2026 @ 12:00am
Sail 250 Virginia Portsmouth

The City of Portsmouth will host Sail 250 Virginia in the downtown area June 19-22, and 47th Annual Seawall Festival in Portsmouth June 20-21. Due to scheduled events, High Street will be blocked from Effingham Street to the waterfront. The Routes 47 and 50 will detour June 18-23. Customers should also expect delays with all other Portsmouth routes in the downtown area due to heavy traffic. Norfolk will also be hosting 50th anniversary of Harborfest and Sail 250 Virginia Events during this time. Customers needing to board the ferry should utilize other parking locations than the Water Street garage next to the High Street ferry dock as this garage may be inaccessible.

Route 47

Outbound 
Via County & Court Lineup
Straight County St
R- Effingham St
L- High St
Regular Route

Stops Missed 
1715 HIGH & COURT
1716 HIGH & WASHINGTON

Inbound 
Via High Street to Downtown
R- Effingham
L- County St
R- Court St
L- Columbia St
L- Crawford St
L- County St to lineup

Stops Missed
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD

Route 50

Outbound
Via County & Court Lineup
Straight County St
R- Effingham St
Regular Route

Stops Missed 
1715 HIGH & COURT
1716 HIGH & WASHINGTON

Inbound 
Via Effingham Street to Downtown
L- County St
R- Court St
L- Columbia St
L- Crawford St
L- County St to lineup

Stops Missed 
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD

Monday, June 1, 2026 @ 12:00am
Route 961: Granby St Construction Detour

From Monday, June 1, 2026, until further notice, the Route 961 from Norfolk to Hampton will detour due to construction. Instead of accessing I-64W via the Granby St. on-ramp, buses will use the 4th View St. on-ramp. No stops will be missed; however, customers should expect delays.

Wednesday, May 20, 2026 @ 12:00am
Route 58: Babinbridge Construction Detour

Due to construction along Bainbridge at Freeman, route 58 will be on detour until further notice.

 Inbound only via Bainbridge

 R-Freeman Ave. (Hardee’s)

L-Franklin St. (stop sign)

R-Bainbridge

Stops Missed 

1866 Bainbridge & Rosemont

1867 Bainbridge & Franklin

Thursday, May 14, 2026 @ 12:00am
Routes 430: Denbigh Park and Ride Temporary Relocation

Beginning on Thursday, May 14, 2026, the Route 430 will detour due to construction. Until further notice, passengers needing to board/alight at the Denbigh Park and Ride must do so at the “Commuter Parking” sign, located at the entrance to the parking lot. Parking spaces may be limited.

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