Alerts – Hampton Roads Transit

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Monday, June 16, 2025 @ 7:00am
Hampton Headquarters Building Lobby Temporary Closure

On Monday, June 16, 2025, the public lobby at 3400 Victoria Boulevard, HRT’s headquarters building be closed. Lost & Found pickup will not be available.

Sunday, June 15, 2025 @ 12:00am
Hampton Juneteenth Freedom Festival

The City of Hampton is hosting the Juneteenth Freedom Festival at Mill Point Park on Sunday, June 15, 2025. Eaton Street will be closed during this event. The Routes 115 and 961 will detour. Customers may also see delays due to increased traffic.

Stops Missed
2217 PEMBROKE & WINE
2091 EATON & MILL POINT
2045 EATON & MILL POINT

Wednesday, June 18, 2025 @ 12:00am
Norfolk Corporate 5K

Due to the Norfolk Corporate 5K, from 6:00 PM until approximately 9:00 PM, the Routes 6, 8, 45, and 961 will detour.  These routes will not service the MacArthur Light Rail Station, Waterside, or the Civic Plaza Light Rail Station. Customers are advised to board/disembark at the Downtown Norfolk Transit Center. Customers are also advised to expect minor delays with The Tide light rail due to congestion.

Stops Missed
0003 SAINT PAULS & CHARLOTTE
0006 SAINT PAULS & PLUME
0008 WATERSIDE & COMMERCIAL
5636 BOUSH & BROOKE
6094 BANK & PLUME
6052 CITY HALL & BANK

Thursday, June 19, 2025 @ 12:00am
Free Fare for Juneteenth

Riding Hampton Roads Transit buses, light rail, ferry, paratransit and OnDemand ridesharing will be free on Thursday, June 19, 2025, in commemoration of the federal holiday Juneteenth.

Juneteenth is one of four fare-free days offered by HRT. Election Day (Nov. 4 this year), Transit Equity Day in February, and Earth Day every April are the other days that Hampton Roads residents can try transit at no cost.

Since Juneteenth is a state and federal holiday, HRT bus, light rail and Base Express services will operate on their Saturday schedules. The Elizabeth River Ferry will continue operating on its regular weekday schedule. Transit center information booths and public access to all administrative facilities (ID badge, Lost & Found, etc.) will be closed. HRT’s Customer Service Call Center will be available from 9 a.m.- 4 p.m. by calling (757) 222-6100.

Monday, May 26, 2025 @ 12:00am
Route 18: Brambleton Ave. Construction Detour

Construction will begin on the Campostella Bridge starting Monday, May 26, 2025 and continue until further notice. During this time, southbound traffic on Brambleton Ave. will be blocked from turning onto Kimball Terrace. The Route 18 outbound will detour as follows:

Via Brambleton Ave.
(R) Ramp to I-264 East
(R) Ballentine Boulevard
(L) Kimball Terrace

Stops Missed
0628 Kimball & Majestic
0629 Kimball & Ballentine

Wednesday, January 29, 2025 @ 12:00am
Route 9: Temporary Detour

Due to construction, the Route 9 cannot service Sewells Point between Norview and Marietta. Customers will need to board/alight outbound at Sewells Point & Norview (Stop 0647) outbound and Sewells Point & Marietta (Stop 0651) and  inbound at Sewells Point & Chesapeake (Stop 0677) and Sewells Point & Marietta (Stop 6125).
Inbound/Outbound Stops Missed

0774 SEWELLS POINT & GREENWOOD
0649 SEWELLS POINT & PARTRIDGE
0650 SEWELLS POINT & QUAIL

0675 SEWELLS POINT & QUAIL
0759 SEWELLS POINT & STRAND
0676 SEWELLS POINT & GREENWOOD

Tuesday, April 22, 2025 @ 12:00am
Route 103: 35th & Wickham Construction Detour

Due to construction at 35th Street  and Wickham Ave, the Route 103 will detour inbound and outbound. Until further notice, inbound customers will need to get on/off at (Stop 2306) 35th & Marshall and (Stop 2309) 35th & Roanoke. Outbound customers will need to get on/off at (Stop 2371) 35th & Roanoke, or (Stop 2375) 36th & Madison.

Inbound from 35th Street:
L – Marshall Ave
R – 36th Street
R – Orcutt Ave
Regular Route

Stops Missed:
2307 35th & Wickham

Outbound from 35th Street:
R – Orcutt Ave
L – 36th Street
L –  Jefferson Ave
Regular Route

Stops Missed:
2373 35th & Wickham
2374 35th & Marshall

Monday, April 21, 2025 @ 12:00am
Hampton Blvd Resurfacing

Starting Monday, April 21 through approximately June 30, the City of Norfolk will conduct overnight resurfacing of Hampton Blvd between Little Creek Road and Ellyson St from 6 PM to 5 AM, Sunday-Thursday. This project will result in intermittent traffic stoppages and alternating lane closures. Customers should anticipate delays on Routes 2 and 21, and there will be periods when bus stops in the impacted area will be unserviceable.

Friday, March 28, 2025 @ 12:00am
Ride The Tide and Ferry for Free to Harbor Park for the Norfolk Tides

The Norfolk Tides begin their baseball season on March 28, and fans heading to games this season should plan their travel ahead of time.

With limited parking available due to casino construction, Hampton Roads Transit (HRT) encourages fans to take the Tide light rail and Elizabeth River Ferry to get to Harbor Park.

HRT, the City of Norfolk, and the Norfolk Tides are teaming up again this season to provide free rides on The Tide light rail for every home game this season. Complimentary rides are available two hours before and after each game. Fans can show their ticket for that day’s game for a free ride on light rail to and from the stadium.

Fans are encouraged to park for free at three park-and-ride lots at Tide stations: Newtown Road Station (Newtown Road and Kempsville Road), Military Highway Station (Curlew Drive and Corporate Boulevard), and Ballentine/Broad Creek Station (Ballentine Boulevard and I-264).

New this season, fans coming from the western portions of Hampton Roads can take the ferry from North Landing in Portsmouth for free to and from the Harbor Park Landing for every game. Free rides are available only to the Harbor Park Landing, not to Waterside Landing.

Ferry service runs every 30 minutes beginning one hour before game time until one hour after the game ends. Parking for the ferry in Portsmouth is free at city garages after 5:00 PM on weekdays and all day on weekends. The closest parking to North Landing may be found at the Harbor Court, Water Street, and Middle Street parking garages.

There are new parking options in Norfolk for those driving to the games. This year, MacArthur South Garage will be free for game patrons. The garage is just two light rail stops, or a roughly 15-minute walk, from Harbor Park. Fans parking at the garage can catch The Tide at MacArthur Station for the free light rail ride to the stadium.

Dominion Tower Garage, a privately owned parking facility, also will offer game-day parking for $6. Those parking at Dominion Tower can either walk up the Elizabeth River Trail to the stadium or take The Tide at Civic Plaza for a short ride to Harbor Park.

When leaving the stadium, fans using light rail are urged to be patient and observe lines that will be set up outside the stadium, near the main entrance. One line will be for eastbound Tide light rail traffic in the direction of Newtown Road with the other for westbound travel toward EVMC/Fort Norfolk Station.

HRT reminds fans to be safe around tracks. Use designated crosswalks and sidewalks to reach the station and never stand on or near the tracks.

Monday, February 3, 2025 @ 12:00am
Routes 45 and 960: Saint Pauls & Charlotte Stop Service Adjustment

Due to construction, the stop at 0003 Saint Pauls & Charlotte cannot be serviced for the Route 45 and 960 Until further notice, customers will need to board/alight at the Downtown Norfolk Transit Center.

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