Alerts – Hampton Roads Transit | Page 2

Customer Service Alerts

This is a complete list of all active service alerts, regarding detours, delays and cancellations. Use the filters to the right, to search for any alerts affecting your city or route you travel upon.
Sunday, September 7, 2025 @ 5:00am
Downtown Portsmouth Lineup Relocation

Starting Sunday, September 7, 2025, the downtown Portsmouth lineup at Crawford Street (adjacent to the Portsmouth Civic Center) will relocate to County and Court until further notice. This will affect the Routes 41, 45, 47, 50, and 980.

Saturday, August 2, 2025 @ 8:00am
Customer Service Call Center Saturday Change of Hours

This is to announce a change in Customer Service Call Center operating hours.  Until further notice, on Saturdays, the Customer Service Call Center will be available from 8:00 AM to 5:00 PM.

Wednesday, July 2, 2025 @ 12:00am
Routes 1 and 3: Monticello & Starke Stop Adjustment

Cannot service stop 0011 Monticello & Starke due to construction. Customers  must go to the stop 0010 Monticello & Brambleton (SCOPE)

Monday, August 4, 2025 @ 12:00am
Route 106: Service Adjustment

The City of Newport News has requested Hampton Roads Transit begin service to Riverside Internal Medicine Warwick at 11008 Warwick Boulevard starting Monday, August 4. The Route 106 will service this facility Monday – Friday, approximately 7:00 AM – 7:00 PM.

Tuesday, July 15, 2025 @ 12:00am
Ride Kind

Hampton Roads Transit would like to remind all passengers to “ride kind.”

  • Have your fare ready before boarding.
  • Once on board, please take advantage of the free Wi-Fi. However, be considerate of our operators and others around you, and use headphones.
  • We understand you may become hungry or thirsty during your ride. Bottled drinks with caps and prepackaged snacks are okay. Please remember to take any trash with you when you leave.

Please remember, HRT is a smoke-free zone. Vaping and smoking are not allowed on our vehicles or at any stops.

We value our operators, and you should, too. Assault on a transit worker is a criminal offense.
Read the HRT Passenger Code of Conduct here

Monday, May 26, 2025 @ 12:00am
Route 18: Brambleton Ave. Construction Detour

Construction will begin on the Campostella Bridge starting Monday, May 26, 2025 and continue until further notice. During this time, southbound traffic on Brambleton Ave. will be blocked from turning onto Kimball Terrace. The Route 18 outbound will detour as follows:

Via Brambleton Ave.
(R) Ramp to I-264 East
(R) Ballentine Boulevard
(L) Kimball Terrace

Stops Missed
0628 Kimball & Majestic
0629 Kimball & Ballentine

Monday, March 3, 2025 @ 12:00am
Route 9: Construction Detour Five Points

The Route 9 is detouring due to a blockage/construction at five points

Outbound Stops Missed

0774 SEWELLS POINT & GREENWOOD

0649 SEWELLS POINT & PARTRIDGE

0650 SEWELLS POINT & QUAIL

Inbound Stops Missed

0675 SEWELLS POINT & QUAIL

0759 SEWELLS POINT & STRAND

0676 SEWELLS POINT & GREENWOOD

Monday, February 3, 2025 @ 12:00am
Routes 45 and 960: Saint Pauls & Charlotte Stop Service Adjustment

Due to construction, the stop at 0003 Saint Pauls & Charlotte cannot be serviced for the Route 45 and 960 Until further notice, customers will need to board/alight at the Downtown Norfolk Transit Center.

Sunday, December 22, 2024 @ 12:00am
Route 20: Virginia Beach and First Colonial Stop Service Adjustment

Due to construction, the stop at Virginia Beach & First Colonial (1161) cannot be serviced for the outbound Route 20. Until further notice, customers will need to board/alight at First Colonial & Donna (1086) or Virginia Beach & Oceana (1087).

Thursday, October 10, 2024 @ 12:00am
NSU Light Rail Station Eastside Elevator Out of Service

The eastside elevator (side closest to Wilson Hall Building) at the Norfolk State Light Rail Platform, is currently out of service until further notice.

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