Customer Service Call Center Saturday Change of Hours
This is to announce a change in Customer Service Call Center operating hours. Until further notice, on Saturdays, the Customer Service Call Center will be available from 8:00 AM to 5:00 PM.
Routes 1 and 3: Monticello & Starke Stop Adjustment
Cannot service stop 0011 Monticello & Starke due to construction. Customers must go to the stop 0010 Monticello & Brambleton (SCOPE)
Route 106: Service Adjustment
The City of Newport News has requested Hampton Roads Transit begin service to Riverside Internal Medicine Warwick at 11008 Warwick Boulevard starting Monday, August 4. The Route 106 will service this facility Monday – Friday, approximately 7:00 AM – 7:00 PM.
Ride Kind
Hampton Roads Transit would like to remind all passengers to “ride kind.”
- Have your fare ready before boarding.
- Once on board, please take advantage of the free Wi-Fi. However, be considerate of our operators and others around you, and use headphones.
- We understand you may become hungry or thirsty during your ride. Bottled drinks with caps and prepackaged snacks are okay. Please remember to take any trash with you when you leave.
Please remember, HRT is a smoke-free zone. Vaping and smoking are not allowed on our vehicles or at any stops.
We value our operators, and you should, too. Assault on a transit worker is a criminal offense.
Read the HRT Passenger Code of Conduct here
Route 18: Brambleton Ave. Construction Detour
Construction will begin on the Campostella Bridge starting Monday, May 26, 2025 and continue until further notice. During this time, southbound traffic on Brambleton Ave. will be blocked from turning onto Kimball Terrace. The Route 18 outbound will detour as follows:
Via Brambleton Ave.
(R) Ramp to I-264 East
(R) Ballentine Boulevard
(L) Kimball Terrace
Stops Missed
0628 Kimball & Majestic
0629 Kimball & Ballentine
Routes 45 and 960: Saint Pauls & Charlotte Stop Service Adjustment
Due to construction, the stop at 0003 Saint Pauls & Charlotte cannot be serviced for the Route 45 and 960 Until further notice, customers will need to board/alight at the Downtown Norfolk Transit Center.