Discounted Fare ID

Download the Discounted Fare application

Qualifying for a Discounted Fare ID Card

  • Patrons with disabilities will need their physician to fill the appropriate sections of the above application. Bring the completed application and a valid State or Military ID to one of the locations below.
  • Seniors (65 years or older) do not have to complete the application. Simply bring a valid State or Military ID to one of the locations below.
  • Medicare card holders do not have to complete the application. Simply bring your Medicare card and a valid State or Military ID to one of the locations below.

Getting your Discounted Fare ID Card

  • Discounted Fare IDs are processed at the locations shown below.
  • There is no fee to process and create the ID card.
  • There is a $15 fee for replacement ID cards.

Locations

Downtown Norfolk Transit Center
434 Saint Pauls Blvd, Norfolk
Monday – Friday 8:00 a.m. – 4:30 p.m.
Hampton Transit Center
2 West Pembroke Avenue, Hampton
Monday – Friday 8:00 a.m. – 4:30 p.m.
18th Street Administration Facility
509 E 18th Street, Norfolk
Monday – Friday 8:30 a.m. – 4:30 p.m.

For any additional assistance, please contact the Customer Service department at 757-222-6000 or TTY 711 (Virginia Relay).