Discounted Fare ID

Qualifying for a Discounted Fare ID Card

• Customers with disabilities will need their physician to complete the appropriate sections of the Discounted Fare application. This form must be completed by a licensed physician (MD) or (DO). Applications completed by a Physician Assistant (PA), Registered Nurse (RN), or Nurse Practitioner (NP) will not be accepted. Once completed, bring the completed application and a State/Government/Military ID to one of the listed processing locations.
• Seniors (65 years or older) do not have to complete the application. Simply bring a State/Government/Military ID to a listed location.
• Medicare card holders do not have to complete the application. Simply bring a Government-issued Medicare card and a State/Government/Military ID to a listed location.

Getting your Discounted Fare ID Card

• Discounted Fare IDs are processed at selected locations.
• There is no fee to process and create the ID badge.
• There is a $15 fee for replacement ID badges.
• There is a limit of one (1) replacement ID badge per calendar year. You must bring your qualifying documentation in order to receive a replacement.

Download the Discounted Fare ID application

Processing Locations

• Downtown Norfolk Transit Center (DNTC)
  434 St Pauls Boulevard, Norfolk, VA 23510
  INFO BOOTH / TICKET SALES

  Monday-Friday 7:00 a.m. – 6:30 p.m.
  Saturday & Sunday closed

  ID PROCESSING

  Monday-Friday 7:00 a.m. – 6:00 p.m. *

  *Due to limited parking at the DNTC, customers who are either driving or being dropped off for ID card processing should go to the Administration Bldg. at 509 E. 18th Street

• Hampton Transit Center (HTC)
  2 West Pembroke Avenue, Hampton, VA 23669
  INFO BOOTH / TICKET SALES

  Monday-Friday 7:30 a.m. – 3:30 p.m.
  Saturday & Sunday closed

  ID PROCESSING

  Monday-Friday 7:30 a.m. – 3:00 p.m.

• Newport News Transit Center (NNTC)
  150 35th Street, Newport News, VA 23607
  INFO BOOTH / TICKET SALES

  Monday-Friday 8:30 a.m. – 4:30 p.m.
  Saturday & Sunday closed

  ID PROCESSING

  Monday-Friday 9:00 a.m. – 4:00 p.m.

• Silverleaf Transit Center (SLEAF)
  4300 Commuter Drive, Virginia Beach, VA 23452
  INFO BOOTH / TICKET SALES

  Monday-Friday 7:00 a.m. – 3:00 p.m.
  Saturday & Sunday closed

  ID PROCESSING

  Monday-Friday 7:00 a.m. – 2:30 p.m.

*Check HRT Alerts for facility availability and time changes.