Facilities
Customer Service & Ticket Sales
- Route/Schedule brochures are available at all Transit Centers.
- Check HRT Alerts for facility availability and time changes.
Transit Center Alerts:
Hampton Transit Center Information Booth Temporary ClosureThrough 11/23/2024 12:00am-
Downtown Norfolk Transit Center (DNTC)
434 St Pauls Boulevard, Norfolk, VA 23510INFO BOOTH / TICKET SALESMonday-Friday 7:00 a.m. – 6:30 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 7:00 a.m. – 6:00 p.m. *
*Due to limited parking at the DNTC, customers who are either driving or being dropped off for ID card processing should go to the Administration Bldg. at 509 E. 18th Street
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Hampton Transit Center (HTC)
2 West Pembroke Avenue, Hampton, VA 23669INFO BOOTH / TICKET SALESMonday-Friday 7:30 a.m. – 3:30 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 7:30 a.m. – 3:00 p.m.
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Newport News Transit Center (NNTC)
150 35th Street, Newport News, VA 23607INFO BOOTH / TICKET SALESMonday-Friday 8:30 a.m. – 4:30 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 9:00 a.m. – 4:00 p.m.
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Silverleaf Transit Center (SLEAF)
4300 Commuter Drive, Virginia Beach, VA 23452INFO BOOTH / TICKET SALESMonday-Friday 7:00 a.m. – 3:00 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 7:00 a.m. – 2:30 p.m.
HRT Operations
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HRT Northside Facility
3400 Victoria Boulevard, Hampton, VA 23661Bus Operations, Maintenance, and Administration -
HRT Southside Facility
509 East 18th Street, Norfolk, VA 23504Bus Operations, Maintenance, and Administration -
Norfolk Tide Facility (NTF)
1850 East Brambleton Avenue, Norfolk, VA 23504Light Rail Maintenance and Operations
Non-public – HRT staff only -
Virginia Beach Trolley Facility
1400 Parks Avenue, Virginia Beach, VA 23451Seasonal Trolley Base
Non-public – HRT staff only