Tropical Storm Inclement Weather
For updates on HRT service, please click here.

Language Interpreter Support

Language interpreter support is available to Limited English Proficiency (LEP) customers during customer service hours, 365 days a year. Support includes (but is not limited to) the following languages:

  • Spanish
  • French
  • Tagalog
  • Russian
  • Vietnamese
  • Italian
  • Creole
  • Mandarin
  • Korean
  • Portuguese

Access a Language Interpreter

  • Call (757) 222-6100 and say, “Customer Service.”
  • Do not speak to the automated system after saying “Customer Service.”
  • Simply stay on the line and you will be connected to a live customer service representative.
  • Tell the customer service representative that you request the assistance of a language interpreter.