Customer Service Temporary Closure

On Friday, March 27, 2026, transit services and transit centers will operate in accordance with their regular schedule.  However, the information booths located in the transit centers will close from 9:00 AM until approximately 2:00 PM. Tickets may be purchased from the ticket vending machines in the transit center lobbies. Public access to the lobby at 3400 Victoria Boulevard, HRT’s headquarters building (Lost & Found, etc.) will not be open until 2:00 PM.  Additionally, the Customer Service Call Center and the public lobby at 509 E 18th St, HRT’s administration building will close from 11:00 AM until approximately 1:00 PM. Lost and found and ID processing will be unavailable during this time. The Call Center’s Interactive Voice Response (IVR) system will be available to provide route and schedule information during this time.