Inclement WeatherFacilities
Customer Service & Ticket Sales
- Route/Schedule brochures are available at all Transit Centers.
- Check HRT Alerts for facility availability and time changes.
Transit Center Alerts:
Newport News Transit Center: ID Card Machine UnavailableThrough 11/30/2048 12:00am-
Downtown Norfolk Transit Center (DNTC)
Christmas Holiday ServiceThrough 12/26/2025 2:00amCustomer Service Temporary ClosureThrough 12/12/2025 3:00pmNew Year's Holiday ServiceThrough 01/05/2026 12:00am434 St Pauls Boulevard, Norfolk, VA 23510INFO BOOTH / TICKET SALESMonday-Friday 7:00 a.m. – 3:00 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 7:00 a.m. – 3:00 p.m. *
*Due to limited parking at the DNTC, customers who are either driving or being dropped off for ID card processing should go to the Administration Bldg. at 509 E. 18th Street
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Hampton Transit Center (HTC)
Christmas Holiday ServiceThrough 12/26/2025 2:00amCustomer Service Temporary ClosureThrough 12/12/2025 3:00pmHampton Transit Center Information Booth Delayed OpeningThrough 12/06/2025 12:00amNew Year's Holiday ServiceThrough 01/05/2026 12:00am2 West Pembroke Avenue, Hampton, VA 23669INFO BOOTH / TICKET SALESMonday-Friday 7:30 a.m. – 3:30 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 7:30 a.m. – 3:00 p.m.
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Newport News Transit Center (NNTC)
Christmas Holiday ServiceThrough 12/26/2025 2:00amCustomer Service Temporary ClosureThrough 12/12/2025 3:00pmNew Year's Holiday ServiceThrough 01/05/2026 12:00am150 35th Street, Newport News, VA 23607INFO BOOTH / TICKET SALESMonday-Friday 8:30 a.m. – 4:30 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 8:30 a.m. – 4:00 p.m.
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Silverleaf Transit Center (SLEAF)
Christmas Holiday ServiceThrough 12/26/2025 2:00amCustomer Service Temporary ClosureThrough 12/12/2025 3:00pmNew Year's Holiday ServiceThrough 01/05/2026 12:00am4300 Commuter Drive, Virginia Beach, VA 23452INFO BOOTH / TICKET SALESMonday-Friday 7:00 a.m. – 3:00 p.m.
Saturday & Sunday closedID PROCESSINGMonday-Friday 7:00 a.m. – 3:00 p.m.
HRT Operations
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HRT Northside Facility
3400 Victoria Boulevard, Hampton, VA 23661Bus Operations, Maintenance, and Administration -
HRT Southside Facility
509 East 18th Street, Norfolk, VA 23504Bus Operations, Maintenance, and Administration -
Norfolk Tide Facility (NTF)
1850 East Brambleton Avenue, Norfolk, VA 23504Light Rail Maintenance and Operations
Non-public – HRT staff only -
Virginia Beach Trolley Facility
1400 Parks Avenue, Virginia Beach, VA 23451Seasonal Trolley Base
Non-public – HRT staff only