A New Way To Ride From HRT

OnDemand logo

Hampton Roads Transit OnDemand is an on-demand, public transportation, shared ride, pilot program running until December 2022. Now you can request a shared ride when you need it using our mobile app or by calling in.

Download Hampton Roads Transit OnDemand to start riding today.

Get around selected areas of Newport News and Virginia Beach quickly, easily! Book your ride in seconds, and get picked up in a branded vehicle (you can’t miss us!).
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Run errands, commute, connect to existing Hampton Roads Transit modes and get around without needing to drive.

OnDemand Help

Details


Hampton Roads Transit OnDemand operates in two separate and distinct service zones. You can ride anywhere within each service zone, but not between zones.

Service hours:
Monday-Friday: 5:00 a.m. – 9:00 p.m.
Saturday-Sunday: 7:00 a.m. – 8:00 p.m.

Price:
$2.00 per ride. Add extra passengers to your trip for $2.00 each. Students ride for free with the Student Freedom Pass. Wheelchair accessible vehicles available! Paratransit customers ride for free.

Easy ways to pay:
Use a credit or debit card. Coming soon, credit vouchers you can buy in advance and give as gifts.

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How To Book A Ride

  1. Create an account.
    Download the Hampton Roads Transit OnDemand app from the App Store or Google Play store and follow the simple signup steps.
  2. Book a ride.
    Enter your pickup and drop-off addresses and choose the ride option that works for you. You can also call in or book online. Be sure to tap the wheelchair icon if you need a wheelchair accessible vehicle!
  3. Meet your driver.
    Check the app to find out exactly where to meet the vehicle, which may be a short walk from the address you gave us.

Safety Measures

Hampton Roads Transit OnDemand is taking safety measures to lessen COVID-19 exposure. We’re working hard to ensure that every trip you take is as safe and worry-free as possible.

  • Wellness checks. In-app wellness checks help make sure passengers and drivers are symptom-free and ready to ride before they get going. Please stay home if you have either been diagnosed with COVID-19, think you’re exhibiting symptoms, or have been in contact with someone who has recently tested positive.
  • Regular vehicle cleaning. Vehicles are being professionally cleaned regularly and we’ve provided drivers with cleaning supplies in order to perform frequent and thorough wipedowns of the vehicle interior, with extra focus on common surfaces and high-contact areas. They’re also equipped with plastic partitions between drivers and riders.
  • Constant evaluation. Regularly evaluating our safety measures to align with COVID-19 policies and regulations based on the current state of the response is a top priority.