System Optimization Plan – Hampton Roads Transit

System Optimization Plan

About the System Optimization Plan

Hampton Roads Transit is evaluating our local transit network to ensure it supports our region efficiently and effectively.

Explore the System Optimization Plan Take The Survey

What is the System Optimization Plan?

The System Optimization Plan (SOP) explores how HRT can put its limited resources to their best use by reducing low-ridership local bus service and redeploying those savings in routes with high ridership demand. Like a private business that continually evaluates its operations and efficiency, HRT wants to right-size the local bus network to match the human and financial resources needed to run a dependable and cost-effective bus operation.

Why does the SOP matter?

  • Bus operator shortages make it difficult to return service to pre-pandemic levels and introduce additional service. By matching its service to its resources and right-sizing the network, HRT will become a more reliable travel option for customers.
  • OnDemand Rideshare gives HRT a flexible, convenient way to serve low-ridership markets and routes. This microtransit service helps fill gaps in the network where fixed-route bus service isn’t supported by demand.
  • To deliver planned 15-minute peak service on 757 Express routes, HRT must reallocate resources; without doing so, full implementation could be delayed by another decade.

Getting Engaged with the SOP

Hampton Roads Transit is hosting a series of events for you to see the plan up close, depending on where you live, work and explore. Join us for a pop-up event or open house happening soon! Meet the team, explore maps and give your input – all in one place.

Explore Your City Profile

Each Hampton Roads city is unique, and so are its transit services. Browse city profiles below to learn more about the places that make up Hampton Roads!

Chesapeake
Hampton
Newport News
Norfolk
Portsmouth
Virginia Beach