Ticket Vending Machines

Purchase Your Pass from a Ticket Vending Machine (TVM)

Ticket Vending Machines (TVMs) are a convenient way to purchase the right farecard — from local routes to MAX services, to shuttles and ferries.

Purchasing your farecard at any of HRT’s TVMs is as easy as 1, 2, 3. Simply follow the instructions on the screen, select a farecard and pay for it. The TVM will dispense your ticket upon paying. HRT’s TVMs accept cash, credit card and debit card transactions.

Redeeming an IOU issued by a Ticket Vending Machine

If any of HRT’s TVMs located throughout Hampton Roads fail to give proper change, it is programmed to issue an IOU. Any valid IOU up to $5 can be redeemed Monday-Friday between 8:00 a.m. and 5:00 p.m. at one of our Transit Center locations. Claims must be accompanied by a valid IOU or receipt. Any claim over $5 will be issued by check and mailed. For more information, please call HRT Customer Service during normal business hours.

Ticket Vending Machine Locations

Downtown Norfolk Transit Center

  • 434 St. Pauls Blvd., Norfolk
    (1 Indoor, 1 Outdoor)

Norfolk Naval Station

  • Building C-9, corner of Bacon and Gilbert
    (in the food court/mini-mart area)

Elizabeth River Ferry

  • 1 High Street, Portsmouth

Newport News Transfer Center

  • 150 35th St., Newport News, VA 23607

Hampton Transfer Center

  • 2 W. Pembroke Ave, Hampton, VA 23669
“The Tide” Light Rail Stations