Fares

To receive free or Discounted Fare on any HRT Bus, Light Rail or Ferry, customers must present one of the following forms of proof of eligibility upon request.

• Seniors (Age 65 and older)
  – State/Government/Military ID (photo ID) with qualifying age (pay Discounted Fare), or
  – HRT Discounted Fare photo ID badge (pay Discounted Fare)
• Medicare Cardholders
  – Government-issued Medicare card with a matching photo ID (pay Discounted Fare), or
  – HRT Discounted Fare photo ID badge (pay Discounted Fare)
• Persons with Disabilities
  – HRT Discounted Fare photo ID badge (pay Discounted Fare), or
  – HRT Certificate of Eligibility for ADA Paratransit Services with matching photo ID (pay Discounted Fare), or
  – HRT Paratransit photo ID badge (ride free)
• Youth
  – Accompanied age 17 and below with fare paying adult (ride free)
  – Unaccompanied age 13-17 with Student Freedom Pass (ride free)
  In all cases, the Student Freedom Pass will expire two months after the student’s expected high school graduation date, or the 18th birthday, whichever is later. Any exceptions to this policy will be handled on a case by case basis.
  – Unaccompanied age 17 and below (pay Discounted Fare)

Patrons eligible for the Discounted Fare are encouraged (but not required) to obtain a Discounted Fare ID. Please visit our Discounted Fare ID page to review the application and ID process.

Children and Youth shall be defined as persons 17 years old and younger. Children and Youth may receive free access either while accompanied by a fare paying adult or by using a Student Freedom Pass. In the event a child/youth is neither accompanied by a fare paying adult nor has a Student Freedom Pass, the child/youth may be required to pay the posted Discounted Fare. In all cases, the Student Freedom Pass will expire two months after the student’s expected high school graduation date, or the 18th birthday, whichever is later. Any exceptions to this policy will be handled on a case by case basis. Any customers requesting free or Discounted Fare must present a State/Government/Military ID with qualifying age upon request.

The Paratransit fare shown in the table is available for customers who present an HRT Paratransit Photo ID.

If any of HRT’s Ticket Vending Machines (TVMs) in Hampton Roads fail to give proper change, it is programmed to issue an IOU. Any valid IOU up to $5 can be redeemed Monday-Friday between 8:00 a.m. and 5:00 p.m. at one of our Transit Center locations. Claims must be accompanied by a valid IOU or receipt. Any claim over $5 will be issued by check and mailed. For more information, please call HRT Customer Service during normal business hours.

If your one-way trip to and from your destination does not require you to transfer — use multiple bus/light rail/ferry modes — it’s cheaper to pay two single-trip fares ($2.00 + $2.00 = $4.00). Remember though, for just another fifty cents (a 1-Day GoPass for $4.50), you can take any HRT mode (except Express routes) along whatever route HRT serves that day as much as you want. That’s a good deal for fifty cents. HRT can get you there.