William E. Harrell President and CEO
Senior Staff
Ray Amoruso Chief Planning and Development Officer
Alesia Cain Chief Technology Officer
Eloy Recio Chief Safety and Security Officer
Sibyl Pappas Chief Facilities and Environmental Officer
Jim Price Chief Transit Officer
Brandon Singleton Chief Financial Officer
Kim Ackerman Chief Human Resource Officer
Brian Smith Assistant to the President/CEO for Organizational Advancement
Gene Cavasos Director of Marketing and Communications

Our vision

is to be the most customer-driven and efficient public transit agency in Virginia. Our core values will influence our day to day activities.

HRT Strategic Plan Booklet    2015 TDCHR Legislative Priorities

Customer Service
Serving Customers is our passion. Provide customer service that exceeds expectations.

Take pride in a job well done.

Find Smart Solutions
Use creativity and initiative that shows good business judgment to improve the value of our services, our efforts toward sustainability and advancing effective operations.

What we say is what we do.
Demonstrate honesty, transparency, fairness and accountability in everything we say and do.

Financial health
Good stewardship builds a foundation for success.
Show good stewardship of our resources so that we may build strong and lasting relationships with customers and funding partners in invest in transit every day.

Workforce Success
Build a world-class workforce, one employee at a time.

Strive for safety excellence

Pursuing the goals of the TDCHR:

  • Connect Hampton Roads with quality transit services that effectively support the regional economy and quality of life.
  • Provide excellent customer service every day.
  • Implement smart and innovative business practices that increase cost-savings and efficient, sustainable operations.