Emergency Snow Plan Service

Snow routes go into effect when HRT’s Chief Operation Officer, or designee, activates the Emergency Snow Plan, usually when the local weather forecast calls for six inches of snow or more in Hampton Roads. The plan provides basic regional connections during a limited service day. If the forecast is for six inches or more and only four inches fall, the snow plan will still be in effect until lifted. The plan also considers regional variations in weather, so snow routes could be in effect on the Peninsula and normal service for the Southside.

Snow and ice on city streets will delay service.


  • Service will run between the hours of 8:00 a.m. and 8:00 p.m.
  • Buses will run on 11 regional snow routes (as noted by the color coded maps below)
  • Buses will run on one-hour frequencies.
  • All designated Snow Routes have snowflakes on the route signs. The color of the flake corresponds to the color of the snow route on the map.

Light Rail

  • Service will run between the hours of 8:00 a.m. and 8:00 p.m.
  • Service will run two trains at 30-minute frequencies.
  • Three additional “sweep” trains will keep the overhead electrical lines ice free between the service trains. These sweep trains will not pick up passengers.


  • Service will run between the hours of 8:00 a.m. and 8:00 p.m.
  • Service will run at 30-minute frequencies.

During the implementation of the Snow Routes, paratransit services will not be provided.
Full service will resume when Emergency Snow Plan implementation ceases.


Please call Customer Service
for all service status updates.

Customer Service / Route Inquiries: (757) 222-6100
Customer Service Snow Emergency Hours: 7:00 a.m. – 5:00 p.m.
Dial 711 for TTY

Ticket Sales/Transit Centers: CLOSED
Traffix Commuter Programs: CLOSED
Administrative Offices (Please call for status): (757) 222-6000


Peninsula Snow Routes Map
Peninsula snow routes
Download as PDF
South Side Snow Routes Map
South Side snow routes
Download as PDF

Facts about snow routes

  • Snow routes are color coded and will not have a number on the front of the bus.
  • Snow routes do not connect.
  • Service ends at 8 pm tonight
  • A snow route may not stop at your usual stop(s).
  • Bus stops along a snow route have a snow flake sign affixed. If your bus stop does not have a snow flake sign, it is not on a snow route.
  • Due to road conditions, we cannot offer scheduled times. Your trip may take significantly longer.
  • All routes cost the same.
  • There’s no paratransit service.
  • Light Rail and Ferry service are running every 30 minutes.
  • Snow Routes resemble:
    Route # Color Resembles
    200 Brown 108/116
    201 Teal 103,106/7 114
    202 Red 29, 36
    203 Gold 20
    204 Purple 22
    206 Blue 8/15
    207 Green 1/2
    208 Orange 13/14
    209 Pink 57/45
    210 Silver 47
    211 Burgundy 961