Snow Route Plan

SnowIf the forecast calls for six inches of snow or more, Hampton Roads Transit (HRT) will announce its decision to cancel all transit service or operate snow routes by 2:00 p.m. as it relates to HRT’s next service day. When the snow plan is activated, HRT will severely reduce service to include only core bus routes primarily serving major roads and some transit centers. Service will operate hourly Monday through Saturday from 8:00 a.m. to 8:00 p.m. No Sunday service will be provided.

There are 17 routes scheduled to operate on the Southside between Chesapeake, Norfolk, Portsmouth and Virginia Beach, and 6 routes scheduled to operate on the Northside between Hampton and Newport News. Core bus routes will shift service onto roads that are more likely to be plowed and will not operate through neighborhoods, due to difficult travel conditions or geography. Passengers will be able to board and exit the bus at all regular and temporary bus stops along each snow route.

Buses will not service EVMC, MacArthur Square, Ballentine/Broad Creek and Military Highway Light Rail Stations during a severe snowfall.


Our number one priority is SAFETY. The safety of our riders, bus operators, and our staff comes before anything else. The secondary priority is to provide limited service to our customers (weather permitting). If your bus is running late, please remember safety first! Your driver is doing his or her best to make sure you arrive at your destination safely.


Every attempt will be made to provide accurate and timely information. Passengers may experience service delays and increased wait times due to road conditions. Customers traveling should be aware that HRT may have to suspend all service or change routes and operating hours at any time, if road and weather conditions worsen or travel becomes unsafe.

Look for “Snow Route” on the destination sign on the front of the bus.

The following tables list the origin, destination, route map and schedule with estimated times for the routes in operation when the snow plan is in effect. Each route will follow its revised routing as described on the map. No other routes will be in service. Select a Snow Route below to see details.

SOUTHSIDE

Snow Route Origin Destination
1 Granby Street Downtown Norfolk Transit Center Joint Expeditionary Base Little Creek
2 Hampton Boulevard Downtown Norfolk Transit Center Little Creek Road & Hampton Boulevard
3 Chesapeake Boulevard Downtown Norfolk Transit Center Granby Street & Ocean View (Duffy’s Lane)
6 Atlantic Avenue Downtown Norfolk Transit Center Robert Hall Boulevard
8 Tidewater Drive Downtown Norfolk Transit Center Johnston Road & Military Highway
12 Indian River Road Liberty Street & Seaboard Avenue Sentara Princess Anne Hospital
13 Campostella Road Downtown Norfolk Transit Center Robert Hall Boulevard
14 Battlefield Boulevard Robert Hall Boulevard Chesapeake Municipal Center
15 Military Highway Johnston Road & Military Highway Robert Hall Boulevard
20 Virginia Beach Boulevard Downtown Norfolk Transit Center Arctic Avenue & 19th Street
21 Little Creek Road Joint Expeditionary Base Little Creek Little Creek Road & Hampton Boulevard
23 Princess Anne Road Sentara Norfolk General Hospital Lowery Road & Security Lane
45 Portsmouth Boulevard Downtown Norfolk Transit Center McLean Street & Belmont Street (Farm Fresh bus stop)
47 High Street Downtown Portsmouth (County Street & Court Street) Lakeview Industrial Park (Lakeview Parkway & College Drive)
57 George Washington Highway / Canal Drive Robert Hall Boulevard McLean Street & Belmont Street (Farm Fresh bus stop)
202 First Colonial Road Shore Drive & Pleasure House Road First Colonial Road & Donna Drive
212 South Independence Boulevard Shore Drive & Pleasure House Road First Colonial Road & Donna Drive
961 MAX Downtown Norfolk Transit Center Newport News Transit Center

NORTHSIDE

Snow Route Origin Destination
101 Kecoughtan Road Hampton Transit Center Newport News Transit Center
106 Warwick Boulevard Newport News Transit Center Warwick Boulevard & Fort Eustis Boulevard
112 Jefferson Avenue Newport News Transit Center Warwick Boulevard & Denbigh Boulevard
114 Mercury Boulevard Hampton Transit Center 75th Street & Warwick Boulevard
213 Aberdeen Road Hampton Transit Center Newport News Transit Center
961 MAX Newport News Transit Center Downtown Norfolk Transit Center

Light Rail

Light Rail will operate Monday through Saturday between the hours of 8:00 a.m. and 8:00 p.m. No Sunday service will be provided.

Ferry

The Elizabeth River Ferry will operate Monday through Saturday between the hours of 8:00 a.m. and 8:00 p.m. No Sunday service will be provided.

Customer Service

HRT will email alerts to anyone who has signed up for Go Alerts. Customers without internet access should pay close attention to television, radio and other media outlets for updates on HRT services.

Customer Service Call Center 7:00 a.m. – 8:00 p.m.
Transit Center Customer Service Windows 8:00 a.m. – 5:00 p.m.
Silverleaf Transit Center Closed
Lost and Found Closed
ID Badge Issue Closed
Paratransit Service No Paratransit Service

Safety Tips

Dress Accordingly
Although your ride on the bus will be warm, your trip to and from the bus stop may not be. Your wait at your stop can be dangerous if you’re not dressed for the weather so dress to stay dry and warm.

Be Safe
When waiting for the bus at a bus stop, stay on the sidewalk until the bus comes to a complete stop.

Step Carefully
Bus steps can become slippery from snow. Kick the snow from your shoes or boots before stepping on the bus. Use the handrails and take your time when boarding or exiting the bus.

Be careful on the platform
Walk slowly on the rail station platforms. Stay away from the edge of the platform, and wait until the train stops completely.

Fares

There is no change in the fare policy on snow days. See HRT’s current fares.