Human Resources Technician (Recruitment & Onboarding)

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Job Summary

The Human Resources Technician (Recruiting and Onboarding) is responsible for recruiting and retaining new team members as well playing an active role in the onboarding process to ensure a seamless experience for new employees. This vital position requires keen attention to detail and the ability to multitask in a fast-paced environment.

The Human Resource Technician is responsible for partnering with the Talent Acquisition team to assist with the robust recruiting and onboarding activities for all agency positions. This role will own the onboarding communication with all new hires. This communication will be scheduled at specific times with the goal of collecting useful feedback about the onboarding experience. The Human Resources Technician will partner with the entire HR Team, Technology department and hiring managers to ensure a successful onboarding experience

Essential Job Functions

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Recruitment:

  • Provide recruiting support to managers by preparing offer letters and processing background investigations, pre-employment drug testing as well as confirming completion of all pre-employment contingencies.
  • Meets critical deadlines for initiating background screening and completing drug test proces.
  • Create effective advertising strategies, utilizing internet resources, interviewing, and evaluating candidates.
  • Assists with the tracking and maintenance of statistics on effectiveness of recruitment though weekly reports on recruiting data for presentation to HR leadership and business partners.
  • Recruiting responsibilities include but are not limited to recommending recruitment sources, resume and application review, prescreening of candidates, participating in the interview process, and verifying professional references.
  • Supporting the execution of employment branding strateg.
  • Assist with community and college/university recruitment.
  • Participates in various career fair events and related activities.
  • Supports applicants with online recruitment system account setup, application completion, application updates, and application submissions; responds to applicant inquires regarding application statuses in the recruitment proces.
  • Schedules post-offer pre-employment physicals and drug screens and acquires DMV report for new hires.
  • Process pre-employment background checks and ensures forms are completed correctly, retrieves and disseminates results accordingly.
  • Conducts outreach or field recruitment duties including participation in on-site and group presentations.
  • Maintains current knowledge of EEO, ADA, FCRA guidelines and laws, and state laws regarding employment practices and procedure.

Onboarding & Training:

  • The Human Resource Technician facilitates the activities from acceptance of the position to the candidate start date. Must take ownership of communicating the process as well as the coordination of pre-employment activities and hiring the incumbent into PeopleSoft HCM.
  • Assists in developing and maintaining all onboarding and recruitment materials to include protocols, questionnaires, power points, reference sheets, visual aids, handbooks, tutorials, and various training guides; ensures all material is compliant and up to date in regards to policies and procedural changes.
  • Works closely with internal and external customers to solicit feedback and identify opportunities to improve existing services through increasing quality and/or reducing costs and to identify new services that can be more effectively and efficiently delivered through the talent acquisition and “onboarding” process.
  • Prepares and creates orientation documents and materials for new employees, including benefit packages and employee handbooks; arranges and conducts employee information presentations and enrollments.
  • Prepares documents for scanning into personnel record keeping system.
  • Prepares, maintains and organizes employee files, assuring accuracy, compliance and confidentiality.
  • Responsible for distributing the following forms to the appropriate department: completed I-9 (HR Compliance Manager, W-4, VA4-A, direct deposit, copy of driver’s license and social security card (Payroll), badge request (Security) and acceptable use and new employe.
  • It is the responsibility of the Human Resource Technician to ensure an enjoyable, fast, and useful onboarding experience for new employees at Hampton Roads Transit. The Human Resource Technician will provide guidance and assistance to new hires. This position involves a broad scope of responsibilities including, running queries, records administration, action entry and tracking, ensuring accuracy of I-9 form completion, tax documentation and new employee orientation.
  • This position will also assist managers with new hire checklist requirements, schedule New Employee Orientation, and assist new hires through the on-boarding process.
  • Participates in new employee orientation activites and the assembly of orientation materials. Schedules desginated new employees for Conflict of Interest training.
  • Updates and maintains a variety of logs and databases and enters DOT physicals and DMV information in Peoplesoft.

Human Resources Administrative:

  • Answers, follows up, and assists with general employee inquiries regarding policies, procedures, and program.
  • Provides HRIS and other data entry support and regular administrative support.
  • Assists the HR team and with special projects or company activities.
  • Prepares and enters into PeopleSoft HCM new employee data, personnel and payroll related actions. Reviews documentation and applicant data prior to hire of employee in PeopleSoft HCM.
  • Responsible for set-up of initial user access to PeopleSoft HCM for all new hires and the termination of employment to prevent unauthorized access.
  • Manages the HR Helpdesk to include tracking and scheduling of request.
  • The Human Resource Technician provides assistance as required to the Chief Human Resource Officer and Human Resource Manager for any departmental reports or scheduling.
  • Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
  • Responsible for maintaining a general awareness of HRT’s EM.
  • Responsible for handling all related job responsibilities in accordance to HRT’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Pla.
  • Will perform other duties as assigned by management in meeting needs of the department.

Required Knowledge, Abilities and Skills essential to Job Functions

This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the individual must be sensitive to organization needs, employee customer service, and the public image; and a strong understanding and appreciation of a diverse work environment is required. Ability to maintain confidentiality; organize, prioritize and followup on work assignment. Excellent writing and grammar skills are required and must be able to produce accurate reports and correspondence. Strong customer service and data entry abilities. Strong attention to detail, ability manage multiple projects and tasks simultaneously. Must have good writing and grammar skills. Ability to work independently and as part of a team. Ability to work in a fast pace, dynamic and growing work environment. Visibility requires maintaining a professional appearance and providing a positive company image to the public.

  • Knowledge of Federal, State and employment regulations and policies (EEO, ADA, FCRA, FLSA, Title VII etc.).
  • Excellent written and oral communication skills; the ability to research, develop and present ideas before large groups.
  • Strong interpersonal skills; ability to build relationships both within and outside the organization.
  • Strong multi-tasking and organizational skills.
  • Ability to work well with others in fast paced, dynamic environment.

Required Software Knowledge and Skills essential to Job Functions

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications

Intermediate – Expert level in all Microsoft Office products (Word, Excel, Visio, PowerPoint, Outlook and OneDrive). Adobe Pro. Experience with using a HRIS or Applicant Tracking System

Qualifications

Training and/or Education

Bachelor’s degree from an accredited four-year college or university in Human Resources, Public Administration, Business Administration or a related field

Required Experience

Two years of relevant professional experience in human resources with emphasis on staffing, recruitment, onboarding or workforce planning

Licenses or Certificates

Virginia Driver’s License. Professional HR certification preferred but not required

Special Requirements

CONFIDENTIALITY. This position is classified as non-essential personnel.

FLSA Status

Non-Exempt

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require work outside normal business hours. Travel to and from different office suites will occur.

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Please be aware that it is our policy to check all references and driving records, complete academic verifications (when required) and perform civil/criminal background checks for all positions.
 
Drug tests are required for all positions. Participation in HRT’s Drug Free work place program is a requirement for all employees, and therefore is a condition of employment.