On-Time Performance (Bus)

HRT’s goal is to arrive on-time for every scheduled trip, while providing over 35,000 miles of service every weekday. HRT’s fleet of more than 270 buses provides over three-quarters of a million hours of service annually. HRT follows industry standards when tracking on-time performance (OTP). A bus is rated on-time when it arrives within 5 minutes at the scheduled time point. It is rated late if it arrives beyond 5 minutes, and early if it leaves prior to the scheduled time.