Service Reliability Plan
Beginning May 9, Hampton Roads Transit started operating a scaled-down version of its normal bus service to enhance overall transit reliability as the impacts of the COVID-19 public health emergency are still being felt.
The Service Reliability Plan will be in place until at least July 1, with bus frequencies ranging from 30 to 60 minutes on most routes. Major employment centers throughout the region will continue to be served.
The Tide light rail will run on a 15-minute service frequency, Monday through Saturday, until 9:30 p.m. Afterward, the trains will run on 30-minute frequency. There is no change to the Sunday schedule for buses or light rail, and there is no change to any schedules on HRT’s Elizabeth River Ferry that connects commuters to destinations between the downtown areas of Norfolk and Portsmouth.
“Providing reliable service to our customers is our objective. The impacts of the pandemic have resulted in a shortage of personnel. This service adjustment will provide more reliable service that our riders can count on.”
William E. Harrell, President and CEO of HRT