HRT Response to Coronavirus

Hampton Roads Transit has taken the following steps in response to the COVID-19 pandemic.


  • Front, folding seats of buses have been tied up, increasing social distance between operator and customers. Some seats on light rail vehicles folded up to assist in social distancing.
  • Customers are being asked to exit by the rear doors of buses.
  • Elizabeth River Ferry service now concludes at 9:00 p.m. for weekday and weekend service.
  • Paratransit services are running as normal but with a lower demand for service.
  • Bus and light rail services are under review and may be adjusted to reflect decreased demand.


  • Agency continues with its intensive cleaning program. First, using disinfecting hand-held wipes to clean all railings, hand holds, interior driver spaces, and doors on buses.
  • Counters at Transit Centers also wiped regularly as are pin pads on Ticket Vending Machines, door handles, and common areas that customers touch.
  • Restrooms continue to undergo thorough cleaning and disinfecting.
  • Interiors of all buses and trains sprayed with disinfecting agents using electrostatic application.
  • Transit Centers closed on schedule for disinfecting.
We encourage everyone to keep in mind that maintaining good, personal hygiene habits is essential to controlling the spread of any disease.

  • Wash your hands using soap and water, or an alcohol-based gel.
  • If you must cough, cover your mouth or cough in a tissue or into your flexed arm.
  • If you are sick or have a fever, stay home.

Official Links

VDHVirginia Department of Health
CDCCDC Situation Summary
CDCCenters For Disease Control
Governor’s State of Emergency

Current Risk Assessment

  • For most of the American public, who are unlikely to be exposed to this virus at this time, the immediate health risk from COVID-19 is considered low.
  • People in communities where ongoing community spread with the virus that causes COVID-19 has been reported are at elevated, though still relatively low, risk of exposure.
  • Healthcare workers caring for patients with COVID-19 are at elevated risk of exposure.
  • Close contacts of persons with COVID-19 also are at elevated risk of exposure.
  • Travelers returning from affected international locations where community spread is occurring also are at elevated risk of exposure.

This is a rapidly evolving situation and information will be updated as it becomes available.

Here are basic facts from the Centers for Disease Control

The virus was first detected in China. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” or COVID-19.

Coronaviruses are a large family of viruses that are common in people and many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread among people such as with MERS-CoV, SARS-CoV, and now with this new virus, SARS-CoV-2.

Both MERS-CoV and SARS-CoV have been known to cause severe illness in people. The complete clinical picture for COVID-19 is not fully understood.

Reported illnesses have ranged from mild to severe, including illness resulting in death. While information so far suggests that most COVID-19 illness is mild, a report out of China suggests serious illness occurs in 16% of cases.

Older people and people with certain underlying health conditions like heart disease, lung disease and diabetes, for example, seem to be at greater risk of serious illness.