Lost & Found

To reclaim a personal item lost on a HRT bus, ferry or light rail, please contact Hampton Roads Transit.

Email

customerservice@hrtransit.org

Telephone

Monday–Friday from 8:30 a.m. – 4:00 p.m. at (757) 222-6000.

Please Note:

Hampton Roads Transit is not responsible for items left on HRT properties, buses, light rail or ferry vehicles. Most unclaimed items are kept for a maximum of 10 days, except for perishable items. Perishable items are discarded immediately.

Some unclaimed items are held longer, and must be forwarded to the State of Virginia. For assistance with those items, please refer to the Virginia Department of the Treasury.