Customer Service

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We work passionately to deliver high-quality transit service
that gets you where you need to go.

What can we help you with?

How to Reach Us

Reach Customer Service in the following ways:

  • Call:
    TTY: 711
    Para más información en español,
    por favor llame 757-222-6100
  • Write:
    Attention: Customer Service
    Hampton Roads Transit
    3400 Victoria Blvd.
    Hampton, VA 23661

Customer Service Hours

Mon – Fri 5am – 7pm
Sat 7am – 7pm
Sun 9am – 5pm
Holidays* 9am – 4pm
*On designated holidays

HRT Information Centers

Hampton Roads Transit provides map and schedule information as well as ticket sales at its information centers.