Customer Alerts

VB Wave Service Revisions

In preparation for the upcoming summer season, the following revisions will be made to the VB Wave service.

VB Wave Route 32 (Lynnhaven Mall/ Shoppers Shuttle)

Due to low ridership, this route has been eliminated. Key destinations in the service area may still be accessed through HRT’s fixed route and MAX transit service; including:

  • Hilltop Shopping area via Route 20
  • Lynnhaven Mall via the Route 20 and transfer to Route 29
  • MOCA via MAX service – Route 960  via transit stop near Parks Ave & 20th Street.
  • Rudee Inlet – VB Wave Route 30 & 31

VB Wave Route 35 (New!)

Route 35 will provide service (May 21st through October 1st) between Arctic Avenue/19th Street and Shore Drive/Vista Circle in Virginia Beach.  Route 35 will service the Oceanfront, First Landing State Park, North End beaches, Chesapeake Bay beaches and Bayfront restaurants on Shore Drive.

Daily service will be provided every 45 minutes from 8:00 am to midnight from May to Labor Day.  From September 8, 2017 to October 1, 2017, Route 35 will operate on Friday, Saturday and Sunday every 45 minutes from 8:00 am to midnight.

 

Bunny Hop 5K Marathon

Due to the Bunny Hop 5K Marathon, from 7:00 AM until approximately 10 AM, the routes 41, 43, 4547 and 50 will be unable to service Downtown Portsmouth and will detour to our temporary transfer area on Wythe St near the Portsmouth Pavilion. Patrons are advised to board/disembark there.

Route 41

Inbound:
Via: Port Centre Pkwy.

R – WAVY St.
L – Harbor Center Way
R – Wythe St, to line up

Outbound:
Via: Wythe St.

L – Port Centre Pkwy.

Route 43

Inbound:
Via: Effingham St.

L – Lincoln St.
L – Port Centre Pkwy.
R – WAVY St.
L – Harbor Center Way
L – Wythe St, to lineup

Outbound:

Via: Wythe St.

L – Port Centre Pkwy.
R – Lincoln St.
R – Effingham St.

Regular route

Route 45 

OUTBOUND:
Via: Downtown Tunnel

R – Exit 7 – Effingham/DTP
Bear right to Downtown Portsmouth
R – Port Centre Pkwy
L – WAVY St.
L – Harbor Center Way
L – Wythe St., to line up

To Victory Crossing:

L – Port Centre Pkwy
R – Lincoln St.
L – Effingham St.

Regular route

Inbound:
Via: Effingham St.

R – Lincoln St.
L – Port Centre Pkwy
R – WAVY St.
L – Harbor Center Way
L – Wythe St, to line up

Route 47

Inbound:
Via: High St

R – Effingham St.
L – Lincoln St.
L – Port Centre Pkwy.
R – WAVY St.
L – Harbor Center Way
L – Wythe St, to line up

Outbound:
Via: Wythe St.

L – Port Centre Pkwy.
R – Lincoln St.
R – Effingham St.
L – High St.

Regular route

Route 50

Inbound:
Via: County St.

R – Court St.
L – WAVY St.
L – Harbor Center Way
L – Wythe St, to the line up

Outbound
Via: Wythe St

L – Court St/Port Centre Pkwy.
R – Lincoln St.
R – Effingham St.
L – High St., onto regular route

Customer Service Phone Line System Maintenance

On Wednesday, March 22nd starting at 6:00 PM  the Customer Service phone line 222-6100 will under go some system maintenance. While Customer Service will remain available, patrons should be aware that there may be some minor hold time delays, technical issues, and/or short term outages. The automated voice system (IVR) will still be available for route times, and schedules will also be available online.

Also, our ticket vending machines (TVM)  in our Transit Centers will  NOT  accept credit cards  transactions during this system maintenance timeframe.

DNTC Transit Center Student Freedom Passes

Student Freedom Passes will not be available today, Monday March 20th at the Downtown Norfolk Transit Center. Applications can still be  processed  today at the Hampton Transit Center until 5:00 PM today.

For additional assistance, please call customer service at 222-6100.

Hampton Blvd Temporary Stop Discontinuations

Due to ongoing construction on Hampton Boulevard and safety issues the following Route 2 and 21 bus stops cannot be serviced until further notice:

Shared Stops

Hampton Boulevard & Staff College(0250)
Hampton Boulevard & Little Creek(0252)

Route 2 Inbound Only (towards ODU/Norfolk General)

Hampton & Runnymede(0253)
Hampton & North Shore (0254)

Route 2 passengers may board/disembark at Hampton & Baker or Hampton & Helena. Route 21 Patrons may board/disembark at Hampton & Baker or Little Creek & Baylor.

Norfolk Saint’s Patrick’s Day Parade

Starting at 9:00 AM until approximately 1:00 PM the routes 1, 3 and 5 will go on detour due to the Norfolk Saint Patrick’s Day Parade. Patrons in the Oceanview/Granby area are advised to board/disembark near the Oceanview Ave Tinee Giant.

Route 1

Outbound: From DNTC to Pembroke
Via: Granby St. (regular route to Ward’s Corner)

R – E. Bay View Blvd.
L – Tidewater Dr.
R –  1st View
R – Ocean View Ave. (load passengers on Ocean View Ave next to Tinee Giant at Duffy’s Ln, continue on regular route to Amphibious Base)

Inbound: From Pembroke to DNTC
Via: Ocean View Ave to Duffy’s Ln. (load passengers on Ocean View Ave. across from Tinee Giant at Duffy’s Lane)

L – 1st View
L –  Tidewater Dr.
R –  E. Bay View Blvd.
L – Granby St, regular route to Wards Corner

Cutback: (from DNTC to Duffy’s Ln and back to DNTC)
Via: Granby St

R – E. Bay View Blvd.
L – Tidewater Dr.
R – 1st View
R – Ocean View Ave. (load and unload passengers)
R – Chesapeake Blvd..
R – Granby St, regular route to Wards Corner

Route 3

OUTBOUND: to NAEX
Via: Ocean View Ave. to Duffy’s Lane (load passengers on Ocean View Ave. across from Tinee giant Duffy’s Lane)

L – Mason Creek Rd.
L – Maple Ave.
R – 1st View Ave, regular route to NAEX

INBOUND: to DNTC (follow regular route from Navy Exchange to 1st view Ave.
Via: 1st View Ave.

L – Maple Ave.
R – Mason Creek Rd.
R – Ocean View Ave. (load passengers on Ocean View Ave. next to Tinee Giant at Duffy’s Lane), regular route to Evelyn T. Butts & DNTC

Route 3 (Cutback)

OUTBOUND: to Gate 4
Via: Chesapeake Blvd.

L – Oceanview Ave. (load passengers on Ocean View Ave across from Tinee Giant at Duffy’s Lane)
L – Mason Creek Rd.
L – Maple Ave.
R – 1st View St.

Regular route

INBOUND: to DNTC
Via: 1st View St.

L – Maple St.
R – Mason Creek Rd.
R – Ocean View Ave. (load passengers on Ocean View Ave. next to Tinee Giant at Duffy’s Lane)

Regular route

Route 5

OUTBOUND: to Oceanview & Willoughby
Via: Tidewater Dr.

R – Mason Creek Rd. at traffic signal
R – Port View Ave.
L – 1st View Ave.
L – Ocean View Ave. (load/unload passengers on Ocean View Ave. & 1st View Ave.)

Regular route
 
INBOUND: to Evelyn T. Butts
Via: W. Ocean View Ave.

R – On to flyover to W. Ocean View Ave. (load/unload passengers on Ocean View Ave. & 1st View Ave.)
R – 1st View Ave.
R – Port View Ave.
L – Mason Creek Rd.
L – Tidewater Dr.

Regular route

2017 Shamrock Marathon

Due to the 2017 Shamrock Marathon, the Route 33 will need to detour on Saturday. On Sunday, due to the continuation of the marathon, the Route 33 will not be able to provide service until the marathon’s conclusion.

Saturday, March 18th, 2017

Outbound
Via: Arctic Ave. & 19th St.

R – 19th St.
R – Baltic Ave. to Holly Rd.
R – 35th St.
L – Pacific Ave.

Inbound:
Via: Pacific Ave.

R – 35th St.
L – Holly Rd. to Baltic Ave.
L – 21st St.
R – Arctic Ave, to bus stop

Sunday March 19, 2017

Due to complete closures of both Atlantic and Pacific Avenues, there will be no service on the Route 33 until 4:00pm on Sunday March 19, 2017

Newport News One City Marathon

On Sunday, March 12th, 2017, the City of Newport News will host the One City Marathon. To accommodate the change in traffic patterns, from 5:00 AM until approximately 3:00 PM the following routes will be on detour. Patrons are advised to expect heavy delays and to plan accordingly.

Route 101

Outbound (To NNTC)
Via  26th Street

R – Madison Ave
L – 36th St
R – Jefferson Ave

R-  40th Street
Take Overpass (Route 351)
L- Huntington St
R- 35th St  into NNTC ***

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Inbound (To HTC)
Starting at NNTC

Via 34th Street ***
***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

I-664 N   *  Exit Jefferson Ave

Continue on 35th St
R – Madison Ave
L – 25th Street
Return to regular route

Route 103

OUTBOUND: (To NNTC)
Via: Marshall Ave

L – 36th St
R – Jefferson Ave
R –  40th St
Take Overpass (Route 351)
L – Huntington Ave
R – 35th St  into NNTC **

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

INBOUND: (To HTC)
Via: NNTC – 34th St

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

I-664 N * Slight Right for Jefferson Ave Exit
Continue straight on 35th St
Return to Regular Route

Route 104

Inbound (to NNTC)
Via 26th St

R- Marshall Ave
L- 36th St
R- Jefferson Ave
R- 40th St
Take Overpass (Route 351)
L- Huntington Ave
R- 35th St in NNTC

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Outbound (To Net Center)
Via: NNTC – 34th St

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

I-664 N * Slight Right Jefferson Ave Exit

Keep Straight 35th St
L – Roanoke Ave onto regular route

Route 105


Inbound  (towards 27th & Maple)
Via: 39th St

L- Huntington Ave
R- 35th St to NNTC

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Service NNTC, exit via 34th St and onto I-664 N
Take Jefferson Exit onto 35th St

R- Wickham Ave
L-16th St onto regular route

Outbound (towards Peninsula Town Center)
Via: Wickham Ave

L – 36th St
R- Jefferson
R- 40th St
R- Take Overpass (Route 351)
L- Huntington Ave
R – 35th St to NNTC

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Service NNTC, exit via 34th St and onto I-664 N
Take Jefferson Exit
L- Jefferson Ave
R- 40th St
R – Madison
L- 39th St onto regular route

Route 106

Inbound (Fort Eustis Towards NNTC/6th & Ivy)
Via Warwick Blvd

Southbound Lanes (towards NNTC) will be blocked on large sections of Warwick Blvd; between Waterworks Way & Lucas Creek Road, between Oyster Point & University Place and between Copeland Lane & Mercury Blvd. The Northbound lanes (towards Fort Eustis) will be converted into bidirectional (North and South) traffic. In those sections, no picks up will be possible heading Southbound (Towards NNTC) for the duration of the marathon.

No service to Oyster Point/Nettles Dr, busses will remain on Warwick

Take 17 South Ramp onto Mercury Blvd
L-River
L-75th St
L – Warwick to Mercury
R- Jefferson Ave
R- 35th St South Ramp to NNTC

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

To 6th St/ Ivy
L – 34th St
I-664 N * Jefferson Ave Exit
Continue on 35th St
R – Madison
R – 19th Street
L – Ivy Ave

OUTBOUND: (6th and Ivy towards NNTC/Fort Eustis
Via:  Ivy Ave

R- 16th St
L – Marshall

L- 39th St
L- Huntington Ave
R- 35th St  into NNTC ***

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Service NNTC, exit via 34th St and onto I-664 N
Take Jefferson Exit
L- Jefferson
L-Mercury Blvd
R- Warwick onto regular route

No service to Oyster Point/Nettles Dr, busses will remain on Warwick

Route 107

Outbound (6th & Ivy to Riverside Convalescent Center )
Via:  Ivy Ave

R- 16th St
L- Marshall
L- 39th St
L- Huntington Ave
R- 35th St  into NNTC***

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Service NNTC, exit via 34th St and onto I-664 N
Take Jefferson Exit
L- Jefferson
L-Mercury Blvd
R- Warwick onto Regular Route

Inbound (Riverside Convalescent to 6th and Ivy)

Southbound Lanes (towards NNTC) will be blocked on large sections of Warwick Blvd; between Oyster Point & University Place and between Copeland Lane & Mercury Blvd. The Northbound lanes (towards Denbigh) will be converted into bidirectional (North and South) traffic. In those sections, no picks up will be possible heading Southbound (Towards NNTC) for the duration of the marathon.

No service to Oyster Point/Nettles Dr, busses will remain on Warwick

L- Mercury Blvd
R- Jefferson Ave
R- 35th St South Ramp

35th St Exit

***Busses will have to wait for Patrol Officer at Washington Ave directing traffic to cross***

Service NNTC, exit via 34th St and onto I-664 N
Take Jefferson Exit onto 35th St
R- Marshall Ave
R- 16th St
L- Jefferson onto Regular Route

Route 108

Regular Route ***

***The Southbound lanes (Towards Patrick Henry) between Waterworks Way & Lucas Creek will be blocked off for the marathon. Traffic will be operating in both directions using the Northbound lanes (Toward Lee Hall).  In those sections, no picks up will be possible heading Southbound (Towards Patrick Henry) for the duration of the marathon.
Route 114
OUTBOUND: (Towards Net Center/73rd St)
Via: Mercury

L – River Rd
L – 75th St
L – Warwick Blvd onto regular route

*Warwick and 73rd will be inaccessible due to race. This location will be blocked.*

Route 119

OUTBOUND: (Towards Riverside Medical Ctr.)
Via Fishing Point Dr

R-Warwick*
R- Nutmeg Quarter
L- Sweetbrier Drive
L – Warrick
L – J. Clyde

*Service will not be provided to CNU/Shoe lane for the duration of the marathon

Norfolk Naval Station Detour

Due to the permanent closure of Gates 3A & 5 on weekdays after 7:00 pm and all day on weekends, detours will go into effect for Routes 2 and 21.

Route 2

On Saturday and Sunday, the Route 2 will no longer provide service inside of Norfolk Naval Station or to the Piers. It will remain on Hampton Blvd to provide service to/from the Naval Exchange Mall.

Route 21

On Weekdays after 6:30 PM and on the weekend, the Route 21 will no longer provide service inside of Norfolk Naval Station or to the Piers. It will remain on Hampton Blvd to provide service to/from the Naval Exchange Mall.

Route 918-922 Adjustment

 

In response to customer feedback the following changes will be made to the Route 919 and 922 to provide more direct service to the Mid-Atlantic Regional Maintenance Center (Building LF-18) on Naval Station Norfolk.

  • A new stop will be established on Tow Way Dr. at Avionic Loop for passengers wanting to access the LF-18 Building.
  • Morning MAX 919 & 922 service to Gilbert & First (8661) and Gilbert & Bainbridge (3887) will be discontinued.  Gilbert & Bainbridge 2 (5907) may be used as an alternate for passengers not destined for Building LF-18.